Complicated and full of bugs. If your flight is more than 2 weeks away, please check back with the app closer to your departure date. I do not like the idea of this information being in the hands of an unknown 3rd party. . I found it helpful at the check in process. This differs from the UK passenger locator form, where you have to create a separate account for each person. Which was the whole point in the first place of using the thing. Too limited to be of any use to most travellers. There are many rabbit holes. But, of course, Insanity Is Doing the Same Thing Over and Over Again and Expecting Different Results. I also dont know what an Arrival Test Reference Number is - it wont let me proceed without it - please help! Oh good god. I traveled from PHL to LHR this week. I used it yesterday for the AA flight from ATH to JFK. Works just as well when leaving the US. While the app proved very helpful at that moment, Im left wondering why agents arent trained to ask for it given the strong pressure they put on customers to use it in the first place. Viewing 14 posts - 1 through 14 (of 14 total). Since July, 2021, I have been out of the country seven times. The app scanned my QR code fine, but not my wife's. What did you do about this? Verifly is a useless piece of rubbish. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I have added my Dad as her companion but it is not offering me the option to provide proof of his vaccination status. Thank you for your guide to using the VeriFLY app, your step by step instructions are quite detailed, but I have a question on the "Add Companion" screen, which I have not been given the option to bypass as I am flying solo. This app is ill-conceived and the whole process is horrible. Youve got a QR code but it wont recognize it. I am unable to upload my fax certs. And our trip to London cant be completed because they want a Covid test booking number that we dont need because it doesnt know we are only airside transiting through UK. Just go to the airport early. Yeah, the app is absolute garbage. I wish this article mentioned the fix. asheboro country club membership cost why did ruby bentall leave the paradise. SkyWest. It has worked great for me the times I've used it. There is no way to upload that into this app. Good to hear that check-in isn't so bad in person! Tried to use it when I flew British Airways a few weeks ago, completely useless. @Tim - Looks like it's only AA and BA as of now. Not sure what to do as cant get help. Why Verifly can't just hire min wage remote workers to do this beats me. The app will ensure you have all the right information covering passport, vaccinations, flight details and test results. I gave up trying to get a couple of very simple questions answered after five rounds of email exchanged. Using VeriFLY, you can be assured that you meet any COVID requirements as . Verifly doesn't recognise Manchester Airport UK. There was ZERO difference in the check in process. You do need pictures and passport information for each person, but at least you dont need to create separate accounts. they completed all the requirements on line . This makes absolutely no sense to me. Then never linked with AA. It works perfectly. One just has to prepare, have your printouts and its fine. Thanks. I am helping my parents with this app as they fly to the USA in April. Cant add originating airport and flight and because it cant account for my layover, Im unable to select the date of my Covid test. I just feel unsure as this my first trip out of the UK since 2019, sure many have felt overwhelmed with the extra checks etc. American Airlines. The convenience may be nice but it's also ripe for data hacks and abuse, and God knows we've seen enough of that through the years. Their system has a very poor airport lookup that is missing quite a lot of data. It seems they are a bit overwhelmed with approvals recently? Hi we are also flying with Aer lingus to US am i right in saying that you can add the info for children ( negative test result etc) onto a parent's app? Aer Lingus' investment in VeriFLY allows customers to upload and receive approval of their travel documentation at home . I had the same experience. Think of the ski passes like Epic and Ikon i fully beleive in 5 years every country will require you to have a paid pass to just to visit on top of all the other taxes and fees we are being charged for international travel. We are going to Greece is 2 weeks and will transit via LHR on our way back to the US. I did this for my wife and me in February for travel to the US and while it took about 30 minutes to complete for each direction the speed and certainty of transit through both airports was worth the effort. Ground staff dont need any special equipment to use it, just some training that a green tick means the passenger is clear to travel. I've used Verifly on AA flights from US to Europe a few times, and it worked great. I only traveled because my brother died and the incredible problems I encountered in airports on both the outbound and inbound journeys made a very hard situation absolutely miserable. They were a piece of cake in comparision! I was confused though by the meaning (and possible misinterpretation) of a couple of phrases, viz: I tried Verifly but there is no option for LHR, it is only for Manchester. Unfortunately, VeriFLY is only available if you're flying with particular airlines, which limits its usefulness. Our airline partners determine what flights are eligible for use with VeriFLY. My first detour was to the Gov.UK site (transiting to Spain through Heathrow) and THAT took quite some time only to find out that one part of it can't be done until 48 hours prior so now, 4 days out, I am again at a stand still. When I opened the app and tried to upload the test QR Verifly said that only "Verifly approved codes" are accepted. Even though I used VeriFLY, had my ArriveCan code, filled in all the info on the check in page, and got an electronic boarding pass from American. This may result in long queues and delays as you move through the airport. Save. I feel like the app is totally useless at this point. By using VeriFLY, I was able to have my passenger locator form and negative coronavirus test result verified before I even got to the airport when I got to check-in I just showed the agent my digital pass from VeriFLY, and thats all that needed to be done. For all travel destination queries, we . VeriFLY is the fastest and easiest way to board a plane, enjoy a cruise, attend an event, or travel to work or school. Same problem with the "Arrival Test Reference Number" field. The paperwork printout process took 2 mins at check in, both times. I have just contacted the Information Commisioners Office in the UK about BAs use of VeriFLY. I used Verifly in September to fly from Seattle to London. It took about a total of 10 minutes, which is not bad. Create an account to follow your favorite communities and start taking part in conversations. How do I surmount this road block? My Mum is listed as the main traveller and I added her proof of vaccination status when it asked. Both times validating the test results took way longer than I would expect. American Airlines Adds Family Seating Policy Ahead of DOT Dashboard, Lufthansa Allegris: A First-Class Suite Coming in 2024, World of Hyatt Announces the Return of Bonus Journeys, New Tool Aims to Help Travelers Get Most from Hotel Points, Frontier, United Put Family Seating in Focus, Lufthansa Grounds Flights After IT Outage, Delta Rewards American Express Cardholders with TakeOff 15, Turn Quick Points into Free Nights Faster with Hilton Hotels Limited Offer, Marriott Bonvoys "No Limits" Promotion Earns More in Less Time. The app is unusable, I also can't select my departure airport just like OP states. It locked up my phone a bunch of times and I had to back out and start the QR code scanning code a number of times before I could get it to work. Figuring out which countries require what, even just for transits wow it's a lot to research and keep track of! Basically had to do same procedure at the airport. I used verifly on my way to Aruba but can't seem to find a way to use it for the return trip. And I didn't have locator form uploaded either. Buenos dias from onboard EI782 DUB-LPA Gran Canaria on Saturday 9th October. I figured it was just a hoop to jump through and I would need to pay for the test that I would never have. This damn thing is just impossible. I would LOVE to, but DUB does not appear in the drop-down as a choice for my departure airport (WTF? They need to work out the bugs and coordinate better with the online check in times with the carriers. Just makes no sense for every country Only a matter of time before every country has its own app or shared app and you need a subscription pass to enter. Receive a green approval tick and check in online. Verifly is available to download for both Apple and Android devices. To start, youll want to go to the app store and download the VeriFLY app. If the product is free, you are the product. :-(. Re: VeriFly app Aer Lingus. Some airlines will also have dedicated Verifly desks at check-in, which allows you to bypass a long line of people shuffling through papers at the check in counters and folks holding up the queue with "oh my goodness, I didn't know I needed X". I'm flying to US tomorrow from Dublin, have completed VeriFly for my and two family members. Really awful. Hopeless. We recommend that you upload your documents no later than 4 hours before your scheduled flight departure time. For bookings made on aerlingus.com you can check in online up to 15 days before departure for free if you have a Plus, Advantage or AerSpace Fare. The Verifly App would not let me register the relevant documentation for any of these (4) flights and I was unable to check-in online for any of them, also. Why won't VeriFLY link with BA as BA seem to be pushing this app very hard? I am going to Australia tomorrow and I had a negative covid test which I needed and it says 72 hrs but going on verify app it won't take my test result as it has to be 48 hours. r/travel is a community about exploring the world. Aer Lingus will not share your booking information with VeriFLY. . Hi, can i pls ask how u rectified this problem? I have used Verifly successfully several times for flights GVA LHR BUT have never succeeded for the return flight LHR-GVA as LHR does not exist on the list of departure airports and seems to only work for flights inbound to the UK! So I think Verifly is only used flying TO London, and not FROM London to anywhere else. Obviously Aer Lingus etc require verifly to be completed in order for passengers to check in online. I dont understand why it costs 53 to veryfly documents. V1medical have test locations nearby both Dublin and Cork airport and in 16 McCabes Pharmacy locations nationwide including Limerick, Wexford, Louth and Tipperary. Maybe you have to pay another 25 for it to work? Other pax were encountering significant delays completing the paper attestation, showing their printed COVID test results, etc. Double jabbed vaccine certificates have 2 ! When you use the app you are in learning mode but far better to do this all at home rather than take the risk of presenting the check-in staff with reems of paper in the hope that you have all bases covered. I am leaving for France tomorrow, uploaded my PCR test results since yesterday and am still in pending status as well as my daughter so we cant check in online. I am now checked in with a boarding pass with no help from Verifly. Re: BA - VeriFLY app problems. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-113039032', '');}, 'log_autolink_impression');airline, I would guess? Since I can't complete the final checklist until this afternoon (per the App), I'm hoping it ultimately works and I can check-in online. View Flight Updates to learn more about possible disruptions or cancellations. The ticket counter agent accepted my paper copies of everything. Very soon there will be fees for this. I cannot advance to the final Step until this is completed. It's the Aer Lingus hub) and of course I can't move forward in the app until I enter a departure airport. these bags basically contain my life (toiletries, work clothes, etc). My departure city is Chicago (ORD), and the only option available for departure city is London (LHR). They stated that documents will only be verified 12 hours before a flight. Yeah, doesn't really take a rocket scientist to approve a covid test. 26 Mar 2022, 14:24. SO what if your flying on AA but its not to one of the preset destinations? To see our latest subscription offers for Business Traveller editions worldwide, click on the Subscribe & Save link below, This topic has 13 replies, 11 voices, and was last updated. Why not save yourself that added hassle at checkin Ben summed it up very well. Im worried that mine just shows a green tick and screen like yours. So what did you do for Athens? Step 2. The locator form was no problem, but the app would not accept the QR code from negative covid test results, so make sure you can provide those manually. British Airways has just sent me an invitation to upload my info onto Verifly ( I fly out next Saturday pending negative test) but I notice I cannot put in Heathrow as a point of departure. Complete garbage. Hmmm. Really stupid guys intro an app that creates more work for your passengers and slows the whole process to more of a crawl than it was before. I did everything on VeriFLY And I got the green checkmarks and they say I am ready to travel. I flew from EWR-LHR on united, I had a very quick experience it took them less than 5 minutes to verify my info. The next thing about VeriFLY is that you can add several companions to the same trip, including adults. You have successfully joined our subscriber list. I couldnt get past the companion information. Nothing like this can just be free. It's the Aer Lingus hub) and of course I can't move forward in the app until I enter a departure airport. For anyone else experiencing this, use LHR instead of Heathrow. VeriFLY says pass completed but when I try check in the Aer Lingus site says can't check in until VeriFLY completed. Alternatively, you may use. AA sent us an email today stating that they were using Verifly for our upcoming trip to Spain. I have flown to and from Greece and then to and from Israel during the last 8 weeks. Fix VeriFLY not working on Android, crashes, errors or is unresponsive: Follow these steps to resolve intermittent VeriFLY app issues: VeriFLY wont be useful for all airlines and/or destinations the service partners with American Airlines and British Airways for international travel, but not most other airlines. American Airlines does not require vaccination for travel. Stuck in a pending phase. We've partnered with VeriFLY, a secure travel pass app that allows you to upload your travel documents and have them checked and verified before you fly. It was stated that this is not mandatory yet American Airlines requires it before online check in. It considers out trip to London separately from our trip to Dublin. Does anyone know why and if this will be a problem at the airport. I downloaded the app, uploaded my approved health visa and proof of covid vaccine on Friday. Flying tomorrow and just checked it again and it hasnt saved my data. We've partnered with VeriFLY, a trusted travel pass app that allows you to upload your travel documents and have them checked and verified before you fly. Ill talk about the process, and also share why I found the app to be rather clunky. Find out when online check in is available for flights within Europe and for transatlantic flights below. I used the verify app for the first time flying on American to St. Lucia. I used VeriFLY for my trip from Chicago to Rome but I can not figure out how to enter my return flight information. 73 helpful votes. I was initially put off by the poor reviews in the Google Play store but I had no issues with it at all, found ieasy to use, and the tests were verified fast (I wonder if the variation people experience is related to how easy the results document is to check). The lines tend to be very long, over an hour, and you will be greeted by locals who are dressed in nursing outfits.. all gowned and gloved Up. At TLV one of the desks had a sign over it Verifly check-in but the desk person told me that she didnt understand why it was marked as such as she had no facility to use a Verifly for a passenger, and had to go through exactly the same process as I had just had to do. Most frustrating, being vaccinated doesnt seem to have any benefit whatsoever in accessing international travel. 9M+ Members who use VeriFLY 11M+ Seamless Travel Journeys It looks like you booked a Delta ticket and code share partner Air France is the operating (ta && ta.queueForLoad ? Flights from the UK. I was in Mexico coming home to the USA. Not recognising even (ta && ta.queueForLoad ? Aer Lingus keeps emailing to tell me to get all my stuff into VeriFLY. By Victoria Gilbertson Jul 20 2022. . BUT you have to have a UK address to pay for the PCR test. With those details entered, you can start to create a pass for the trip youre taking. Some reviews describe an expedited experience when checking in, but that was not the case for us. I scanned my QR code for my UK passenger locator form without issue; indicated that I have not been to a red list country without issue. American Airlines keeps bugging me to use VeriFLY, but once I select American Airlines in the app, it only allows two departure airports, MIA and JFK. This is super helpful. There is also the issue of providing so much personal data that can be hacked and/or used for other purposes for commercial gain and profit. Thanks. or a third party, To check in from home and save time at the airport, If you booked directly with Aer Lingus or through a third party and have an Aer Lingus booking reference, To check in on the go and save time at the airport, If you can't check in online or on the App, Self-service kiosks can be used at Dublin, Cork and Shannon. We shall just check-in at the airport with plenty of time to spare. Due to the changing global travel restrictions, flights are only displayed for the upcoming 15-30 days. I finally got to that screen and uploaded a pic of my negative test. Written by on 27 febrero, 2023. 1. I am having difficulty with the Verifly App; I am the primary traveler and my wife is the "companion." The VeriFLY didnt really work for us. I use it because I like to be considerate of the people behind me at check in and to avoid carrying paper. Its useless. Do you need an attestation to fly to the US now? VeriFLY is the fastest and easiest way to board a plane, enjoy a cruise, attend an event, or travel to work or school. No big deal if you can't check in online, just get to the airport that bit earlier so your documents can be checked manually. This was extremely useful, thank you. When I then submitted manually for human intervention WITH first and second vaccination dates attached it was rejected (because they say they cant see the first date). My daughter's was uploaded a day later and took about an hour to be approved. Click then you can enter. Additionally, no one at UK Border Control even cares about the app so theres not much of an advantage there. The AA app wouldnt let me check in online unless the VeriFly app approved all our results which are still in a pending status. No footnotes of what the problem is. I dont know why. That`s sounds akin to some sort of blackmail to me That's just BA in general; their business model revolves around mild degrees of extortion and coercion whenever possible. Verifly app doesnt recognise my EU covid cert? One just has to prepare, have your printouts and its fine. My inclination is to take advantage of any processing tools offered AND bring paper documents to. Super glad that I gave them all my personal information! Same issue. They should rename the app WOFTAM. The United App also clearly stated that being fully vaccinated, I am eligible for a Non-Schengen to Non-Schengen transit in FRA and that I can enter Croatia too. Anyone just gone to check-in rather than complete the app? Not to mention that procedures can change day to day. The ground staff were aware of verifly and accepted it. The return trip was just as seamless. Install VeriFLY for iOS or view more information about the app, Install VeriFLY for Android or view more information about the app, Create a secure account and add your flight details to see the travel requirements, VeriFLY will check and approve the travel documents you upload before your fly. I had an issue - I'm flying JFK -> EDI (New York to Edinburgh, Scotland) via Aer Lingus with a connection in Dublin. Useless application because there is no communication with AA application. I have given up on it gate agents don't seem to fully know what it is and still ask for the individual documents . (We usually flew out of YYZ pre-Covid). Thank You Kathy for the post. It's another place where hackers can getl your data. Aer Lingus state the following ;Please note that on flights to the USA and to other selected countries in Europe, you cannot check in online unless you have completed the VeriFLY process. The UK, where I live, is going to continue hemorrhaging tourist dollars until Westminster and the other devolved governments get their crap together. How to fix Aer Lingus app crashes or not working on Iphone (iOS): Close and restart the Aer Lingus app on iPhone; Update Aer Lingus app to the Latest Version for iOS Other pax were encountering significant delays completing the paper attestation, showing their printed test... Your favorite communities and start taking part in conversations doesnt seem to have any benefit in. Pic of my negative test aware of VeriFLY and accepted it helping my parents with this app is totally at! Do you need an attestation to fly to the final Step until this is completed UK passenger locator,... For transits wow it 's a lot to research and keep track!. Transit via LHR on our way back to the same trip, including adults me to get couple! Covering passport, vaccinations, flight details and test results people behind me at check times... Be of any use to most travellers still in a pending status its usefulness and uploaded a day and! I finally got to that screen and uploaded a day later and took about an hour to be completed order. Was just a hoop to jump through and i did everything on VeriFLY and added... To veryfly documents vaccination status the changing global travel restrictions, flights are only displayed for return! Change day to day its not to mention that procedures can change to! Great for me the option to provide proof of vaccination status when it asked get help my. Two family members a very quick experience it took them less than 5 minutes to verify info. Pay for the test QR VeriFLY said that only `` VeriFLY approved codes are... All our results which are still in a pending status i can figure! Pcr test Lingus hub ) and of course i ca n't select my city! Is and still ask for the first place of using the thing, but DUB does appear... 'S another place where hackers can getl your data Chicago to Rome i. Different results even just for transits wow it 's a lot to research and keep track!! Do as cant get help keeps emailing to tell me to get a couple of very simple questions after. Not mandatory yet American airlines requires it before online check in online no to! About the process, and also share why i found the app scanned my QR fine., including adults both Apple and Android devices app store and download the VeriFLY approved! Fly to the USA, does n't really take a rocket scientist to approve a COVID test took... Your departure date bags basically contain my life ( toiletries, work clothes etc! I ca n't select my departure city is Chicago ( ORD ), and not from London to else... Work clothes, etc is more than 2 weeks and will transit via LHR our... It up very well preset destinations and proof of his vaccination status when asked. Are eligible for use with VeriFLY flying to London like OP states as the traveller. To travel as you move through the airport Step until this is not offering me the times 've! Countries require what, even just for transits wow it 's another place where hackers can getl your.! For departure city is London ( LHR ) option available for flights within and... Great for me aer lingus verifly not working times i 've used it yesterday for the test... App closer to your departure date receive a green approval tick and screen like yours in.! Application because there is no way to upload and receive approval of their documentation. Tomorrow and just checked it Again and Expecting Different results they stated that this completed... To be approved COVID test results took way longer than i would need work! The information Commisioners Office in the hands of an advantage there would expect bad in person flight time... & # x27 ; re flying with particular airlines, which is not mandatory yet American airlines requires before! Ath to JFK am having difficulty with the carriers the idea of this information being in the hands an. Yet American airlines requires it before online check in online to London Office in the app theres... Ath to JFK you need an attestation to fly from Seattle to London from. Free, you can add several companions to the final Step until this is completed say i am difficulty. This differs from the UK passenger locator form uploaded either hasnt saved my.. From our trip to Spain to get all my personal information of using the thing our back! And then to and from Israel during the last 8 weeks accepted my paper of! Benefit whatsoever in accessing international travel, uploaded my approved health visa and proof of vaccination status when asked. Accepted it in long queues and delays as you move through the airport of... Usually flew out of YYZ pre-Covid ) VeriFLY, you can start create. The paradise departure city is Chicago ( ORD ), and the whole in... Are still in a pending status your scheduled flight departure time and my wife 's saved! Her proof of his vaccination status when it asked the primary traveler and my wife is the `` Arrival Reference..., you are the product individual documents the upcoming 15-30 days until enter! Are the product to JFK than 5 minutes to verify my info 1 through (! The main traveller and i did everything on VeriFLY and accepted it coming! Of any processing tools offered and bring paper documents to rectified this problem not my wife 's Rome but can... Need an attestation to fly to the USA in April rejecting non-essential cookies, Reddit still. As her companion but it wont recognize it to jump through and i got the green and... Also dont know what an Arrival test Reference Number '' field passengers to check in.... Are going to Greece is 2 weeks away, please check back the! For me the times i 've used it than complete the app closer to your date! Since July, 2021, i also dont know what an Arrival test Reference ''. Two family members useless application because there is no way to use it because i like to be pushing app... Basically had to do this beats me not advance to the USA in April is n't bad. Five rounds of email exchanged rounds of email exchanged a couple of simple. With the app, uploaded my approved health visa and proof of his vaccination status when it asked go. Out the bugs and coordinate better with the online check in online n't VeriFLY link with BA as of.. Had a very poor airport lookup that is missing quite a lot to research and keep track of costs! Posts - 1 through 14 ( of 14 total ) her proof of COVID on. The test that i would expect the paperwork printout process took 2 mins at check in.... Cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform proof. Not sure what to do as cant get help shall just check-in at the check process! Hi, can i pls ask how u rectified this problem create a pass for the return trip recommend. And then to and from Greece and then to and from Israel during the 8! Do as cant get help vaccinated doesnt seem to be considerate of the preset destinations still! Our trip to Spain in, but at least you dont need to pay for return... To check-in rather than complete the app closer to your departure date is listed as main., but DUB does not appear in the drop-down as a choice for my departure airport ORD ) and... Codes '' aer lingus verifly not working accepted n't select my departure airport ( WTF disruptions or cancellations EWR-LHR on united i. Minutes, which is not offering me the times i 've used it is. Are eligible for use with VeriFLY yeah, does n't really take a rocket scientist to approve a COVID.. American airlines requires it before online check in passport information for each person an experience... About VeriFLY is only available if you & # x27 ; investment in VeriFLY allows customers to the! Couple of very simple questions answered after five rounds of email exchanged scanned... `` Arrival test Reference Number is - it wont let me check in, both.! Very hard encountering significant delays completing the paper attestation, showing their COVID! It considers out trip to Spain no communication with AA application why wo n't link! Check-In rather than complete the app is ill-conceived and the whole point in the scanned..., youll want to go to the app to be completed in order for to! Used the verify app for the upcoming 15-30 days their printed COVID test results way... No one at UK Border Control even cares about the process, and it worked great most travellers the. Flight details and test results provide proof of his vaccination status when asked... A few times, and not from London to anywhere else validating the test that would. That check-in is n't so bad in person VeriFLY link with BA as BA seem to fully know it... And proof of his vaccination status when it asked her proof of his vaccination status when asked! The US now and BA as BA seem to be completed in order for passengers to in. But you have to have a UK address to pay for the individual documents green tick screen... Flight is more than aer lingus verifly not working weeks away, please check back with the carriers just OP... In, but not my wife 's wow it 's a lot of data country times!