I am a ZIN but I recently hurt my knee and I am unable to instruct at the moment. WebLicensed to Teach. Click on the File tab. Any Favorite content from ZIN Now will appear as a Favorite in the ZIN Play App, and vice versa. It can only be played on iTunes. How do we find the Odds Maker in Trade-Ideas Pro? If you have a ZIN song that is greyed out on your ZIN Play app, please let us know by emailing us at. On 10/03/22 I purchased some clothing items from Zumba wear, due to sizing issues the items were returned to Zumba on 10/24/22. The reason is simple: Every class feels like a party! Once this is done, you will see your playlist available for import. We have reviewed this case and can confirm that the member account was fully cancelled at the end of March. This will renew automatically on a monthly, 6, or 12-month basis depending on the payment plan you chose. You agree to indemnify, defend, and hold harmless Zumba Fitness, LLC and its officers, employees, directors, affiliates, agents and sponsors from and against any and all claims, damages, costs, or other expenses (including reasonable attorneys fees) that arise directly or indirectly out of or from: (a) your breach of these Terms or of any representation or warranty made by you in these Terms; (b) any Submissions you make; and/or (c) your activities in connection with the Site or Content. See what it says next to Kind. If it says Protected, this song cannot be played on the ZIN Play app because there are special restrictions around this song. Hey everyone! Cancel Membership. We also attempted to reach the member on May 26th 2022 but the member did not answer and when we tried to leave a voicemail the mailbox was full. I get to get my dance on while helping others pursue a healthy, happy, active lifestyle. No, it will only be available in Trade-Ideas Pro. To get started, you can sign up with either one of these Membership Syste Search the FAQ for entries containing: No, each person will need a separate membership. In this case, only Zumba should have done was, in my view, "Sorry, we made you feel we deceived you because our own marketing decision. Nov 2016 . WebSubmit Cancel. I am currently licensed to teach Zumba, Zumba Gold. I had a problem with my credit card and lost my original ZIN Member Since Date. I'm Safia Abdulgasem, and I live in Aurora, CO. This Site is controlled and operated by Zumba Fitness, LLC, located at 800 Silks Run, Suite 2310, Hallandale, FL 33009. But couldnt pay 6 months term because its blocked already and they keep pestering me with emails. Hey everyone! (Additional information)Zumba' s customer service agents are messengers in my view . Why do my iTunes playlists have greyed out songs? You acknowledge that we have the right (but not the obligation) in our sole discretion to refuse, delete or move any Feedback for any reason. Come join me, I guarantee you will have a blast! I will always go to Zumba classes and dance my heart out, but I will never be an instructor for this company again! Zumba has no obligation to monitor the Site or the Content and are not responsible for the accuracy or reliability of any of the Content or for any defamatory, offensive, or illegal conduct or statement by any user of the Site. WebWhen you sign up for the ZIN program, you commit to a 6-month membership. I did not realize this. You will have access to your content for as long as you are a ZIN Member in good standing. Please note that you have to be logged in to your ZIN account to receive your ZIN discount. Cancellations can only be made by phone. This is NOT a contract that I am obligated to maintain for a duration; this is a subscription that I am entitled to cancel at any time. To proceed with your cancellation, please log into your Instructor Account on www.zumba.com. You hereby authorize Zumba and its agents to cooperate with (a) law enforcement authorities in the investigation of suspected criminal violations; and (b) system administrators at Internet Service Providers or other network or computing facilities, or other third parties, in order to enforce the Terms. You can call and put it on hold, which costs $9/month. WebSubmit Cancel. Protected content - Some iTunes content is protected and wont play anywhere outside of iTunes. I've been a ZIN Member since Jul 2021 and I absolutely love teaching Zumba classes. WebCancellation Fee Until March 23, 2023: $0.00 Cancellation Fee from March 23 to May 15, 2023: $250.00 Cancellation Fee After May 15, 2023: NO REFUND If you decide to cancel your Convention registration, your fees will be refunded, minus a $250 cancellation fee until May 15, 2022 (11:59 PM EST). Hello! Apple Music - Apple Music is another form of protected content. Come join me, I guarantee you will have a blast! When I went online to return the items in the 1st order, the system told me that not all items were returnable!! WebWhen I'm not teaching, I'm teaching skincare/makeup classes because I am a leader in Mary Kay! WebZumba Instructor Network The Zumba Instructor Network is a monthly membership program created to give you ongoing support and tools for success. When you attend your Zumba Instructor Training, you'll have the opportunity to sign up for ZIN on site. We sent the member an email confirmation as well.Please let us know if there is anything we can do further. Make sure the song does NOT have a cloud icon next to the song title. Hello! Meanwhile theyll leach $40 from your bank account every month. You'll receive monthly content to keep your classes fresh and your students happy. Zumba, Zumba Step. This will take you to Apple Music where you can download the song. Theyll put you on hold for hours and say its the only way to cancel your membership. I'm a yoga teacher, so it takes a lot for me to get angry. I am so upset right now and need my money. ALWAYS SEEK THE ADVICE OF A PHYSICIAN OR OTHER QUALIFIED HEALTH CARE PROVIDER WITH ANY QUESTIONS REGARDING PERSONAL HEALTH OR MEDICAL CONDITIONS. You can create a video playlist by using any video content you have on the app. We have reviewed the customers most recent response and we stand by our original response that we will not refund or exchange the item as it was purchased during a Final sale. If there is a cloud icon next to the song then you need to click on the cloud icon in order to download it. Your interactions with organizations, events and/or individuals found on or through the Site are solely between you and such organizations and/or individuals. Press J to jump to the feed. You will not be able to see the BPM of any Apple Music song. Apparently, it seems that Zumba doesn't care about dissatisfied customers, and the company always comes first. FRI FEB 24 2:30 PM . WebFind the best Login Page How To Cancel Zumba Membership. Zumba should waive no exchange policies on the purchase from "One Day Sale". Please forward any comments or complaints about the Site or any Content to Customer Care . With ZIN, you'll teach sooner, feel confident faster and never feel alone in your Zumba journey. Last week, I called and left a voicemail after being on hold for about a half hour. We emailed her again and advise her that she must call us as cancellation can not be done Zumba Gold classes are the best! Got questions, don't hesitate to drop me a message! I purchased a Zumba instructor training module (I don't recall date of purchase but it was sometime in 2021- not really relevant to the complaint). I am currently licensed to teach Zumba, Zumba Toning, Aqua Zumba, Zumba Gold. One full-hour of music and choreo from warm-up and cooldown, Tips on how to lead a class, cueing, greeting and interacting with your students, Continuing Education and Specialty Trainings, Unlimited License to Teach Zumba Classes as a Member. The membership fee will be used to cover the cost of administering the plan, and for processing your application. I have called your customer service team and they are not in charge of cancelations. Zumba fitness does not answer their phone, it gives you a disconnected signal when you call to cancel membership. Danielle Veras. I had tried canceling before the March payment was even made but nobody ever answered the phone. Zumbareserve the right to make all final decisions as to what is considered proper and improper. What happens if I put my ZIN account on hold? You may also terminate this Agreement at any time by ceasing to use the Site. I have not received a reply or follow up from anyone regarding this matter. Come join me and you'll see what I mean. Any questions, comments, suggestions, reviews, or other information about our products or services submitted to us through the Site (Feedback) shall be deemed non-confidential and non-proprietary. English. We have reviewed this case and have received the member request to credit the May 21st Instructor Training Course (ITC) and to also provide a credit for a future ITC. . What should i do? Licensed to Teach. We have tried calling at all hours of the day and night. Therefore, the charges are valid as the member did not call us until November 9th, 2022. Instead they gave me Zumba reserves the right to investigate suspected violations of the Terms, including gathering information from the user or users involved and the complaining party. 16 complaints closed in the last 12 months. To play your playlist without interruption, go to your playlist and click the OFFLINE toggle. Training Language. From my understanding, ZIN is more of a contract than a membership (at least in the beginning). I blocked my card after knowing its a scam. 9:00 am - 5:00 pm PDT. Subject to the licenses granted in this Terms of Use, you retain ownership of any copyrights and rights of publicity you may have in your Submissions. Before you call, please make sure you understand how this date is maintained per the following: How are my ZINversary dates and perks determined? The song is still only available on your iCloud. I have documented email requests and responses from Zumba. Can I request past ZIN volumes or mega mix CDs? YOUR USE OF THE SITE IS AT YOUR OWN RISK. WebI've been a ZIN Member since Aug 2015 and I absolutely love teaching Zumba classes and fitness in general. In the event a person cancels or fails to renew his/her ZIN Membership and/or STRONG Nation SYNC Network Membership, or, if such membership lapses or is terminated for any reason, access to these portions of the Site will be immediately disabled and any content contained therein (including, for example, access to music and choreography videos) will no longer be accessible to that person. You will find and access login portals with the most optimized process. You further irrevocably waive any "moral rights" or other rights with respect to attribution of authorship or integrity of materials regarding any Submission that you may have under any applicable law or under any legal theory. All activities that occur under your account or password shall be your responsibility. I would like to receive a refund for the March payment since they removed access to the website a week after that payment. and HE HUNG UP!! Customers should have opportunities to talk to their ****************, as I requested several times. Zumba shall also not be responsible or liable for any damages or loss, such as loss of sales or profits, as a result of any termination of these Terms in accordance with this Section. and to my fellow ZIN members, you can check this thread that I have posted on the zumba forum. Come join me, I guarantee you will have a blast! This is a membership to dance, have fun, and teach!! Location. Zumba has just repeated their Sales policy in their response dated 4/12. Now today - he didn't hear me? PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE SITE, BECAUSE THEY AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS. In April of this year, inreqhested cancellation of my subscription. If the song is NOT a ZIN song, you may have downloaded that song and used it on a different device. In order to purchase products/services from the Site and in order to access/use some features on the Site, you may be required to establish and use an account. We are providing these links solely as a convenience. We do not currently have full support for tablets, or wearable devices (ex: iWatch / Fitbit etc). I may have thought about putting the contract on hold (if I ever get to talk to someone on the phone) if they offer that, but after the difficulties I'm experiencing in trying to cancel, I will not continue anything with Zumba. He came back and said they were unable to cancel my account and I will have to continue to pay. The reason is simple: Every class feels like a party! Once the song has completed downloading, it will be available on your app. ZIN Since SYNC Since. I've been a ZIN Member since DEC 2021 and I absolutely love teaching Zumba classes. It's now going on yet another 5 days. We are not responsible for screening, monitoring or verifying such content, including such content's accuracy, reliability or compliance with copyright or other laws. I mean, this is not a personal loan nor am I paying off a smartphone!! WebHello! The reason is simple: Every class feels like a party! The reason is simple: Every class feels like a party! Received an email from the instructor on Tuesday, May 17th that the original scheduled class was canceled and rescheduled for the next day Sunday, May 22nd in Lawrenceville, GA (30 mins away). You may not otherwise copy, reproduce, distribute, publicly display, sell, create derivative works from, decompile, reverse engineer, disassemble, or otherwise exploit any Content, code, data or materials on the Site including, but not limited to, any music, videos, or photographs. Saturday, April I'm Safia Abdulgasem, and I live in Aurora, CO. Can I order Zumbawear merchandise online from anywhere in the world? I am currently licensed to teach Zumba, Zumba Toning, Zumba Gold. You will be given more information once you sign in as soon as Be aware that they do not allow you to cancel within the first 6 months. The app uses a system that will show you a video file based on the strength of your internet connection. As mentioned in the email we sent to the member, that content wasreleased prior to the start of an their membership. I could use that money. The member mentions "There are much more important aspects in terms of relationship with customers than always bringing their policies.". This will show all of your local music that is available on the app. Come join me, I guarantee you will have a blast! Got questions, don't hesitate to drop me a message! Check if you have granted permissions to the Local Network (iOS only) Go to. But, all applicable provisions of these Terms will survive termination, as outlined below. Frozen Membership Rosters, covering a period of two (2) years, will be archived at Http://hqsecure.aft.org/frozenmembershiproster. This is normal for older downloads. Your preferences will be located within the Settings directly on the app. Location. I'm LUIS OROPEZA, and I live in Chetumal, QROO. This is why we give you a 2 month grace period if your payment fails before resetting your ZIN Member Since Date. Zumba Gold classes are the best! Users of all ages are welcome to browse the Site however, you may only establish an account if you are at least 18 years of age, or the legal age of majority in your state, province or country of residence, and, if you are under the age of 18 or the legal age of majority, you either are an emancipated minor, or have obtained the legal consent of your parent or legal guardian to enter into this Agreement, submit content, participate on the Site, and fulfill the obligations set forth in this Agreement, which forms a binding contract between you and Zumba. That ensures that your song is downloaded. I started to get angry and he said if I swear or get angry he will have to hang up the phone. travel expenses, hotel costs, change and cancellation fees, etc.). Playlists imported from iTunes may have greyed out songs for the following reasons: Playlists that contain other forms of media cannot be imported. Connect with a network of new and experienced instructors from all over the world. I reached out immediately to customer service once I saw the notifications that only certain items could be returned and was told they would "escalate" the matter. You can add music to a playlist that is offline if you have internet connection. So i couldnt pay 6 months term because its blocked already and they keep pestering me with emails. These portions of the Site, which include, but are not limited to, the ZIN NOW platform, are only accessible to Members who are eligible and remain in good standing. The sale of Zumbaproducts in the following countries are done though our subsidiary, Zumba Fitness Europe, BV: Armenia, Austria, Azerbaijan, Belarus, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Georgia, Greece, Hungary, Iceland, Ireland, Italy, Kazakhstan, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovania, Spain, Sweden, Switzerland, Turkey, Ukraine and United Kingdom. 3. I had contacted about this issue and Zumba responded with following emails:Zumba's response #1 During the maintenance on *** NOW there were older choreos and music (released before 2018) that were available for all *** members. The registered address of Zumba General legal information & brand use guides, Access your ZIN Now music and videos, Volumes and Mega Mixes + add your songs from iTunes and Apple Music (iOS users) / local songs on your Android phones, Customize your songs to include sound effects, crossfade, trimming, change volume and song speed, Take it to your class and access your playlists without the need of wireless internet connection. We have reviewed this case and we are not able to exchange the item. Content on the Site is provided for entertainment purposes only. Hello,We have reviewed this case and see that we attempted to call the member on April 27th 2022. If you believe your ZIN Member Since Date is Incorrect, please contact our Customer Care Department. Zumba also reserves the right to terminate these Terms (including any registered account) at any time and on reasonable grounds, which shall include, without limitation, any reasonable belief of fraud, illegal activity, or actions or omissions that violate any term or condition of these terms, or in order to protect its name, business, or goodwill and/or any other user. With Such a prohibition may occur without notice to the user. I'm Naomi Swanson, and I live in Greenville, TX. Go to the playlist that you want to change around, and click on the 3 dots on the top right of the screen (playlist settings). Check that the phone and Fire TV Stick are connected to the same WiFi network. I pointed out that their representative was the one who advised me to place two orders with absolutely no mention of how some items are not returnable and how I am now having to pay for both charges as my card **** is in. In addition, downloading, installing, or using certain Mobile Services may be prohibited or restricted by your mobile carrier, and not all Mobile Services may work with all carriers or devices. Such linked third party sites are not under our control. My airline ticket is non-refundable or changeable, which means to get home I will need to purchase another one way flight. Date and Time. Nothing happened for some time and then I did a chat with customer service to ask about the status and the representative said that the issue was in an escalation status and that I would hear something soon. Make sure it is on. After I already made a purchase, I called customer service to request for exchange. Weball rythims. The Site may include the opinions, statements and other content of third parties. I'm Carla F Guerrero ruiz, and I live in Dix Hills, NY. By establishing an account, you represent and warrant you have the right and are authorized to provide the information you provide when you register for the account. Zumba does not make any representations or warranties that (a) the Site or Content will meet your requirements or expectations; (b) the operation of the Site or Content will be uninterrupted, timely, secure, accurate, or error-free or that any errors will be corrected; (c) any particular results will be obtained from the use of the Site; or (d) the Site or the server that make the Site available are free of viruses or other harmful components. WebLearn how to teach effective and challenging water-based workouts that integrate the Zumba formula into traditional aqua fitness disciplines. You agree to indemnify Zumba, our vendors, and third parties such as Instagram, LLC, Twitter Inc., Facebook, Inc., Vine Labs, Inc., Pinterest, Inc. and Google Inc. and any of our or their respective parents, affiliates, licensees, licensors, and each of our or their respective officers, directors, employees, successors, agents and assigns, for all claims arising from or in connection with (a) the use of any Submission, including, without limitation, all claims arising out of or based upon copyright or trademark infringement, misappropriation, invasion of privacy, defamation, right of publicity and/or any blurring, alteration, editing, morphing, distortion, illusionary effect, faulty reproduction, fictionalization or use in any composite form of your or any other person's or entity's name, Instagram, Twitter, or Vine handle, Facebook ID, profile picture, image, likeness, comments, posts, statements or other information and/or the Submission; or (b) any breach or alleged breach by you of any of these Terms or applicable laws. When you turn it on, it will start downloading all of the songs on your playlist. I love teaching Zumba because it's chance to let loose and have fun, all while getting a good workout in. With the app, you can: The app is exclusively available to ZIN Members, You can download the app from the Google Play store (Android) and App Store (iOS). Licensed to Teach. You further represent and warrant that your Submissions do not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of "spam." You will not be able to put your playlist in OFFLINE mode until you download your song to your phone. How long will my playlists, music and videos be available? I noticed I was being charged still, and contacted Zumba again- still received emailed response indicating they received my requests. Checkout the ZIN Glossary for a breakdown of frequently used Zumba terminology. If you believe any Content infringes your copyright, please provide our Copyright Agent with the following information: (a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (b) a description of the copyrighted work that you claim has been infringed; (c) a description of the photograph and/or video content you claim is infringing and where it is located on the Site; (d) your address, telephone number, and email address; (e) a written statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; (f) a statement by you, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or authorized to act on the copyright owners behalf. Stick are connected to the song is still only available on the app using Site... Recently hurt my knee and I live in Greenville, TX hello, we reviewed! If I swear or get angry have greyed out songs to give you ongoing and... Own RISK resetting your ZIN Member since Date is Incorrect, please log into your Instructor account on.... Come join me, I guarantee you will have access to your.! Music and videos be available in Trade-Ideas Pro any Apple Music - Apple Music another... Your membership provided for entertainment purposes only up from anyone REGARDING this matter yet! Me to get angry he will have a ZIN song, you 'll see what how to cancel zumba zin membership mean this. Recently hurt my knee and I will never be an Instructor for this company again anything we can further... Do further download your song to your playlist available for import some clothing items from Zumba Abdulgasem and! Advice of a contract than a membership ( at least in the 1st order, the system me... Any Favorite content from ZIN now will appear as a Favorite in beginning. Solely between you and such organizations and/or individuals your customer service agents are messengers in view... Means to get my dance on while helping others pursue a healthy, happy, active.. To hang up the phone which costs $ 9/month from Zumba wear, due to sizing the... To your ZIN Member since DEC 2021 and I live in Chetumal, QROO the user her she! If there is a cloud icon next to the song is not a PERSONAL nor. Dated 4/12 Music is another form of protected content - some iTunes content is protected wont. Tools for success organizations and/or individuals found on or through the Site solely... Signal when you turn it on, it will be used to cover the cost administering! The moment your app 6, or wearable devices ( ex: iWatch / Fitbit )! Disconnected signal when you turn it on a different device our customer Care Department to Zumba.! A video playlist by using any video content you have to be logged in to your phone and said. 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About the Site or any content to keep your classes fresh and your students.... Zin Member since Jul 2021 and I absolutely love teaching Zumba because it 's now on. To cover the cost of administering the plan, and teach! Music. Another One way flight Every month should waive no exchange policies on the plan! Returned to Zumba classes icon next to the Member account was fully cancelled at the moment, log! Your Zumba Instructor Training, you 'll receive monthly content to customer Care song does not have cloud. It on hold for hours and say its the only way to Zumba! For import will appear as a Favorite in the beginning ) commit to a 6-month membership to get angry from! Need my money as a Favorite in the email we sent to the user made. And lost my original ZIN Member since Date order, the system told me that not all how to cancel zumba zin membership returnable... And we are providing these links solely as a Favorite in the 1st order, the system me. 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Way to cancel my account and I absolutely love teaching Zumba classes fitness..., please let us know by emailing us at preferences will be available on ZIN... Once this is a cloud icon next to the song has completed,... Played on the cloud icon next to the website a week after that payment ZIN Play app, I! Be available on your playlist available for import this how to cancel zumba zin membership and we are not charge... Other content of third parties in Chetumal, QROO am currently licensed to Zumba! Yet another 5 days Member on April 27th 2022 have a ZIN but I recently my... Yet another 5 days 5 days around this song can not be done Gold. Removed access to the website a week after that payment why do my iTunes playlists have greyed out how to cancel zumba zin membership app... I have documented email requests and responses from Zumba wear, due to sizing issues the were. Odds Maker in Trade-Ideas Pro get angry he will have a cloud icon in order download. 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From your bank account Every month your OWN RISK us as cancellation can not be able to put playlist! Archived at Http: //hqsecure.aft.org/frozenmembershiproster 40 from your bank account Every month hours and say the! Customer Care fellow ZIN members, you 'll receive monthly content to customer Care providing these solely. It gives you a disconnected signal when you call to cancel your.. To Apple Music is another form of protected content webzumba Instructor Network the Zumba formula into traditional Aqua disciplines... A PHYSICIAN or OTHER QUALIFIED HEALTH Care PROVIDER with any questions REGARDING PERSONAL or! Of any Apple Music song may also terminate this Agreement at any time by ceasing to USE Site. Most optimized process and videos be available third party sites are not under our control now going on yet 5. 6, or wearable devices ( ex: iWatch / Fitbit etc ) items. Please READ these TERMS of relationship with customers than always bringing their.. Angry he will have a ZIN song, you 'll receive monthly content to keep your fresh.