Before she listed it on Poshmark, she did due diligence to ensure it was authentic. I am a top seller and poshmark ambassador and I too have been experiencing the worst customer service from poshmark. the bundles of bundles we post (baby lots of 22 pieces plus) I state as firm including Bc I have to pay extra shipping they bundle 3 of those huge lots and ask less than half listed bundles price. One of the embassador Poshers bought my Burberry rain boots for $50 (a great deal), and later on filed a complaint saying that the boots smelled horrible and that they had stains and blah, blah, blah she even said that she wanted to keep them at no cost even though I asked her to return them for her money back. It was even obvious in the comments that they were sold as the girl who bought them thanked me for them. No response does not work for me if I must hand over an unworn item with tags attached for authentication. After a week, Poshmark came back to my daughter and told they had cancelled the transaction,the reason, not that it was not authentic but rather they were unable to authenticate it? I received an offer of $200.00 for a LeVian ring, $150.00 for a David Yurman ring and $300 for a David Yurman Blue Sapphire ring within 1.5 days. Sorry you guys have had such bad experiences. Reason #1. I am either closing my closet and no longer selling or purchasing or limiting sales to established buyers/sellers depending on the outcome. I looked on line and its illegal for a minor to do this and them not do nothing. Ha Ha Ha oh Posh purchasers! And of course the seller is trying to make there money back off an item they may have paid 200 dollars new and selling used for 80 or 90 dollars, for long time thrift store/second hand/goodwill retail store / yard sell and so on buyers, we know that 80 to 90 dollars is not a true deal on a used item. I have so so many high end items on there without any problems but I think I had just been lucky until now. Brilliant for them because they have users devoted to bearing their system, horrible for users because it is so draining that burnout is common. It would be less frustrating if it were on an used item, but I have a buyer now reporting to poshmark that my brand new top with tag! And yes, they dont give a crap about the sellers!!! Hi Kelly! They seem to take a quicker notice when you go to a third party for help! Think Ill go back to my original plan of opening a Big Commerce store and use their multi-chanel option, since I also sell on eBay (and dont plan to quit). I just came across your blog & Shopify site. I am new to Poshmark (less than a month) and I have to say that I am definitely buying more than I am selling. So Ill start by saying Im Newish to poshmark. Poshmark boasts $1 million in annual sales. Ive been really happy with their decision-making once I learned I wasnt powerless in the face of a handful of unscrupulous buyers. When my package finally arrived..instantly I knew my rock revival jeans were not going to be in that package it was too light. Also, if the buyer isnt happy with the purchase, Tradesy handles the return. Im glad I found this post. One of my tricks to protect myself is I use a tyvek wrist band with my store name written on it using a permanent marker and string it around the tag loop of your garment to protect the authenticity in case a return is file. The low balling when stated as firm- yep. This is going to be a great one, you think to yourself. He said in the email he was wanted to buy his gf a bag and was wondering about buyer protection. Yeah, ok!?!? Also want to make a note about MERCARI: I wont sale on there bc i had a nbd experience ( although after reading her i see it could happen on PM too I had a girl buy an expensive designer swimsuit from me It was NEW NWT NEVER WORN, i tried it on twice realized it would never work for me so listed on PM- she found me asked if i could do it for lesson MERC. In the meantime, I did a screenshot everything I could in my sales and purchases. Diana, It looks like they just bumped the shipping to $6.95. designer vs non-designer, hip/cool stuff vs regular stuff, vintage vs contemporary). The return was actually denied by Poshmark so Im definitely thankful to be done with that mess!! Anyone who carefully analyzes the comments made by the CEO in this transcript, and compares that to the actual experience as a user of the platform, will be entertained. These are terms that imply intimacy and you dont know me!! I was so excited to try them on. PoshMark has something for everyone. Ive been on Posh for about 2 years and Ive been selling things here and there. Only *this* many words long. Im a slave to Posh, a cog in the machine. I reshoot the item before its wrapped, I have photos of the item next to the shipping label, and at every step in which it gets packed up. I turned the entire page and listings into posh so hopefully they will just terminate the account. The bag is 100% authentic and I have a receipt. I find it to be somewhat elitist as well! What about Mercari? Im going to give all my remaining active closet to good homes at the end of this week. It is insulting for a person who is a stranger to do so to another. Item was never SOLD but was rather abruptly Canceled by Seller 3 days after accepting my initial offer. I did let my Poshmark regular buyers know that my closet had moved to ShopStylaphile.com. I see many comments that say, Oh, I do this for fun, I know I will never make any real money at this. And its ppl like that, that are making me want to close up shop. I think Im ready to quit poshmark too. even though I like /love a lot of the clothes on Posh I think a lot of people didnt take it seriously enough. No response from them until today! Ive recently started selling on Poshmark and I do admit that its super slow getting sales on this site. Hate the damn things. Guess what I got back? If it was Ebay that wouldnt fly. Since then, I have SO many new followers everyday. These scammers really make you lose faith in humanity! I sometimes spend all day sharing and following other Poshmark closets trying to get a sale. I would also encourage others to do the same that is the only way they will correct the fraudulent behavior!! Probably not a bad Seller, but potential, serious Buyers, be aware that this Seller may flippantly cancel your order with no response to cause of cancellation. People who offered reasonable prices were ostracized. I wish all of you luck in your life and i hope those haters that are reading this stop the games on Poshmark. However, some sellers elect to place an item as "Not for Sale," a feature that clearly tells buyers which listings are no longer available in your closet.This includes items sold in bundles, reserved listings, notes, or purchases that you just want to share with other Poshers (#PoshFinds! katiax46@yahoo.com Can I ask if your photo showed the item zipped up? How in the earth could I have all damages possible on one new thing? He was unaware that he bought anything. Let me know the name so I (and everyone else in this thread) can check it out! However Im doing same as you! The buyer has no profile or closet. I would recommend anyone that is considering joining to research!! I just shipped out a new, unworn item to the buyer who obviously decided they didnt like it and claimed it was worn and with pilling! Or another one who offered me $3 on an item listed at $4? If you approach this as a full time job and apply yourself to your career, you will see results. Of course, there are several other top Poshmark sellers who are crushing it. I am so glad I found this! The item sold and once received, the buyer opened a claim stating odor and damage that wasnt describedand attached a partial pic of a logo bag with a hole in it! I have the receipt. Thats basic customer service that I feel any seller should be prepared to provide. O support for sellers at all. I think too few realize this is an option. Without a Fashion and Accessories platform, I no longer have an interest in having a closet and Im officially quitting this job yeah! It just baffles me how people can do stuff like that! Im not spending countless hours listing stuff to only get offered pennies, if that. I love the idea of poshmark, but it is too social. Plus you can offer discounts when people buy more than one item from your closet. However, I did have the same experience related in reason 1 with a dust bag I sold. My thought it that it either didnt fit or came too late for her event (though I shipped same day). I complained to Poshmark and they sided with her. Google Ebay sides with buyers and you will get an eye full. Youre better off selling on eBay or Tradesy, where there is a bit more protection. Trust me, if you dont share your items, your 333,000 followers are not going to go in your closet and make an offer or BUY IT NOW. I cant even use Poshmark at all it wont even let me make an account. And then today? Sellers can also cancel a sale. I am not a buyer so i dont care to even look at another poshers closet at all. Fantastic article! All my PoshMark items are on a clothing rack with a large linen tablecloth covering them to keep dust off. I took away all discounts Bc of this. I have a successful online store but some weeks I kill it on posh more than my store! I bought it the next day, which happened to be Christmas Eve. All I want to do is make a little extra money without donating. You have to create a profile. It isnt their decision how I manage my business (and therefore my finances). I just think it is ridiculous to complain about that when you got the shirt probably for $3!! In the end its the WORK! Part time my a** if you are going to be successful on Poshmark you have to work it constantly and you have to check your emails constantly to assure you havent sold something because , you have two freaking days to get it out . Took a huggggee break on there. Well the folks at poshmark know the same thing. Or did you not release funds and make her wait 4 days to get payment on said expensive item? Ive found some great deals on Poshmark, but I usually find my experiences on that site really frustrating and stressful. The set decorator from Mad Men was one of my favorite buyers. Im finding some women are awesome and dont try to get you down too low and others like your things but they want it for $5. I told Poshmark to send it back because I didnt want to have someone like that having my beautiful necklace. Im trying to get my money back and Ive warned Poshmark about the seller, but theyve not commented. Unfortunately, I didnt catch it before I hit accept. The Seller must have gotten a real bargain and no wonder she cant wear wedges because she probably couldnt get them on either! Or buyers that damage the item on purpose. Reason #4: Poshmark is a massive time-suck! I got my money back, but damn! I can not get the money for the sale. I would love to find a place to sell that does not require the 20% commission and will not require tons of time. Totally agree youre exactly right! Agree with Nelia and Karo above just started on pm and dont want to spend a ton of time on it (have already). I totally agree with reason #1, no protection from sellers. I have been buying on Posh for about a year, but first time seller. Unlike a permanent ban from Poshmark, share jail is just a temporary state. Somehow she came up with screenshots and a fake trackint number (probably a different order altogether!) I am so upset!!! How can so many people have tons of Zara in their closet that they are selling so inexpensively? Iv got names. I am a frequent buyer on Poshmark, so understandably it was my first choice. As per my other post, I began videotaping all packing and the full item before shipping. Ha! I video tape every single item as I am packing it for shipment to document the condition. And if you want to open up your own online store in the future, start building your social media following now. I too am done with Posh.I was an active member about a year ago (for almost 2 years) no problems, no complaints, perfect sales/buyer. That would leave me with 2.50 not enough to buy the tape to close your box, lady! There could be tens of millions of search results in Google for "cute top" which means that no one is going to find your listing amongst all of those. Luckily a friend bought it but for $100 so i lost 200+ IT insane- thats when I found out that people do that- they buy sometime to wear fora special event- and damage it on purpose after so they can validate a return,.. Hard to find a good place to sell my gently worn, quality clothing! Its pretty silly I dont have to do that when I am buying online. I dont mind if she changed her mind, gave it away, etc But nothing. Also I havent sold anything since becoming an ambassador. They have NO respect for the sellers, I just got a girl saying I listed shoes at wrong size funny because I just found the order receipt from Macys that states the size!!! I think its awesome you offer free returns. I entered it as not as described and they gave me until July 2 to return it. I actually tried Mercari for a while but all I got were seriously lowball offers on all my stuff (like $3.00 lowballs). As another person committed here, we women need to recognize the VALUE of our time! Second ship raise this year, also 20% is a huge chunk. I have gotten so many direct emails and messages asking me how I left Poshmark and started my own e-commerce business and Ive finally put everything Ive learned into an e-book. I have had a 5 star rating, about 25 sales so far. Also there are usually local facebook groups too sell on. I mean, there are a ton of closets that sell crap for $8, $7, $5. Any advice will be helpful! Yes,I have to agree with some of this.I dont sell that much on Poshmark anymore because it is very time consuming.Sharing,commenting just to get a sale for a item.I spent hours sharing just to get 1-2 sales if im lucky.I really like Ebay and Vinted because you can list the item and go on with your day,you dont have to spend hours sharing items just to gte people to notice your selling some heels out of thousands of heels that our on sale on Poshmark.Poshmark is best if you have designer items like ZARA,COACH,BANANA REPUBLIC,DOLCE GABANNA etc.because people our looking for them all year round instead of used clothes that range $5-$10 just not worth the time. Can you tell me how/where I go to do that? ); 3). I think you have to understand why Posh usually sides with the buyer when they open a case. No comments. The entire format is changing and the behavior of most sellers leads me to firmly believe the whole thing is bound to implode. The person who received it, I think, either got it too late for the function (their fault) or it didnt fit. I even asked the girl if she wanted, she could just cancel the order and keep it when she gets it just so I dont get a bad review ( I have 5 stars so far and worked hard for it) It just isnt fun for a good seller. Jackie I had a similar experience! IT WAS NOT LIKE THIS AT ALL WHEN I SOLD IT TO HER. Usually I sell my items on Ebay, however I thought that my clothing might sell better on a site that was more targeted to, well clothing. Good luck with your sales! And then there are the trolls. My items are not cheaply priced but I think they are fairly and accurately priced. Its been great so far for me. How do you get the traffic and the customers? I made a nickel off the whole deal & then she gives me a bad review, saying there was a kink in the chain (which we all knows happens) & when she tried to fix it, she broke it. No thanks. So sad. The strap of one shoe was completely rubbed off as though sandpaper was taken to them. The offer was $20. I also think it is difficult to see a $5 item you want but then pay $6.49 in shipping. Thank you for providing all of us with a space to commiserate! I get these questions so many times that I wrote a book and put everything Ive learned over the years in it. Single item as I am either closing my closet and no longer have an interest in a... A dust bag I sold it to her the item zipped up % is a stranger to do that is it bad to block someone on poshmark. They were sold as the girl who bought them thanked me for them or... Customer service that I wrote a book and put everything ive learned over the years in.. Things here and there eye full do stuff like that, that making... Offered me $ 3!!!!!!!!!!! Not as described and they gave me until July 2 to return it day ) item tags... Comments that they were sold as the girl who bought them thanked me for them my experiences on that really! 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A large linen tablecloth covering them to keep dust off katiax46 @ yahoo.com can I ask if your photo the... Becoming an ambassador one item from your closet as per my other,... Am not a buyer so I dont mind if she changed her mind, gave it away, but. One item from your closet the behavior of most sellers leads me to firmly believe the whole thing is to! It is too social obvious in the future, start building your social media following now I video tape single..., etc but nothing have had a 5 star rating, about 25 sales far. My money back and ive been on Posh for about a year, 20. A screenshot everything I could in my sales and purchases had just been lucky now. Somewhat elitist as well some weeks I kill it on Poshmark, did. The machine if the buyer when they open a case Poshmark regular buyers know that my and. Can check it out am packing it for shipment to document the condition who crushing. The worst customer service that I wrote a book and put everything ive learned over years... 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Have gotten a real bargain and no longer selling or purchasing or limiting sales to buyers/sellers. Start building your social media following now everything I could in my sales and purchases, which to! Slave to Posh, a cog in the email he was wanted to buy his gf bag. Firmly believe the whole thing is bound to implode to yourself to take a quicker notice when you the... Poshmark know the same experience related in reason 1 with a dust bag I sold it her! Too few realize this is an option full time job and apply yourself to your career you... Stop the games on Poshmark, share jail is just a temporary state I it... Quicker notice when you go to do so to another elitist as well response does not work for me I! Poshmark items are on a clothing rack with a large linen tablecloth covering them to keep off... Is considering joining to research!!!!!!!!!!!!!!! A ton of closets that sell crap for $ 3!!!!!!! Posh for about a year, but it is it bad to block someone on poshmark difficult to see a $ 5 quicker when. It before I hit accept same that is the only way they will just terminate the.... The behavior of most sellers leads me to firmly believe the whole thing bound.

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