The dealer declined to repair or replace any parts, but stated that the vehicle was safe to drive. Well, those times are long gone. The contact stated upon starting the vehicle and shifting into drive(d), the vehicle failed to respond. The vehicle was repaired; however, the failure reoccurred with the vehicle experiencing rough starts. Fuel mileage is 17 to 19 mpg highway 16-17 city. Long block needs replacing in order to fix, according to tsb 22-2229. On two occasions, while the vehicle was parked overnight, the battery lost charge. The failure mileage was 14,642. It is NOT OK to drive it when the service engine soon light is flashing. Describe your legal concern or comment Briefly describe your experience Briefly describe your experience. The rear hatch on my 2017 ford escape is not latching. Each time this happened I put the car in park and restarted the engine. Read more about the firm. The vehicle was not repaired or diagnosed. The contact received recall notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. Since I need the vehicle for my transportation needs, I will be purchasing the new lug nuts as recommended, however, I will ask for the original lug nuts in question in the event there is an inspection request. The vehicle was not repaired. As the contact pulled over and attempted to change the tire, he discovered that the lug nuts were deformed and could not be removed with the lug wrench. The contact owns a 2017 ford escape. They took it for test drives where they did not feel anything, but never hooked the transmission up to pressure gauges. [xxx] , leander, texas information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). The vehicle was not repaired. I can provide a receipt for the purchase, if necessary. Apparently this is a recognized issue by ford, although there does not seem to be a fix as of now. When I stop the car turns off but it does not start again. If I get on it and it does that the car freaks out. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and the vehicle decelerated very quickly. The diagnostic with the collision calliber (78216 zip code) reflected there was a faulty air bag and should have deployed . Within the next day it was gone and it showed no leakage of coolant on the ground or any place on the engine. The failure mileage was 70,000. Check engine light came on and took it to the dealer. Turning the car off and restarting it did not reset the automatic feature. On the instrument panel a warning light said steering problem service vehicle immediately. Hopefully, the engineers can find a fix soon before someone gets seriously hurt. I do not have any other equipment plugged into my vehicle. The problem did not go away after the car was parked in a warmer garage. How are they still allowed to sell these vehicles without advising potential owners of this common issue? The contact had taken the vehicle to a local dealer who determined that the lift gate automatic system needed to be replaced. The contact owns a 2017 ford escape. 2017 ford escape, leaks antifreeze, a leak that the dealer cant find, in Feb, 2018, the leak gets worse, take it back, dealer finds small leak, where the head and engine mate up?, they order parts, go a couple weeks through the Dec,2019, Christmas holiday, stop in, Escape needs a new engine, wont be here until mid Feb,2020, luckily we started this whole thing in Feb 2018, so there was a record, at the dealer,Ford says they will pay and fix, wife pissed, granny has tons of doctor stuff going on, major inconvenience, got a nice, 150 pickup loaner, but gotta take it back and get a car, I guess, hope its a good one, only a month and a half, before the engine gets here, then install time also, nice car, leather, compfy, creature stuff, wife loves all that stuff, I just wished the dang motor was up to code, looks like theres been lots of this with the Escape, thats to bad for Ford, glad there fixing it though so I can trade it off ASAP, just need to get some down money for another vehicle, will be reviewing, vehicles alot this next go round. I have replaced the ignition coil 3 times and each time it fails within 3 weeks. They found when test driving harsh up and down shift. Yes, it is available for inspection safety issue could arise when engine malfunctions vehicle has been inspected by two different auto repair shops yes, the check engine light went on when the car started to malfunction. As a result, could not change a flat tire and had to call a tow truck. This is a potential future safety issue. The second incident happened while the vehicle was moving in a heavy rain on a city street. This has happened to me several times, including on april 11, 2017, resulting in a serious gash across my forehead. The issue is that the car does not restart. AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL Owners may contact Ford customer service at 1-866-436-7332. The "engine failure" warning message was displayed. I'm tired of having to to manually turn auto start stop off. The manufacturer was notified of the failure. Code p1744-00 torque converter clutch solenoid circuit performance/ stuck off - current dtc - warning lamp on. Over a two week period, when I would start the vehicle in the morning, sometimes it ran rough. Pdf I have already paid out 00 to order a new engine that will not be at the shop until mid september, and there will be an additional approximately 00 labor bill for the engine replacement. This means I cannot have a passenger in this seat, because they would not be properly restrained if an accident were to occur. August 2020 took it back to dealership at 80,462 mileage because it would lunge forward at a stopping position at acceleration. S. On and off for the past year, my vehicle has failed to auto-restart after auto-stopping. One dealership told me it was a plastic protective shield underneath the vehicle & that all 2017 ford escapes do it. The manufacturer was made aware of the failure. Compensation for potential legal violations, and any results obtained, depends upon the specific factual and legal circumstances of each case. The cause is because the vehicle is defective p, I was in an accident 12/24/2021due to other parties at fault, and my air bags did not deploy. The consumer stated while completing a road trip and pulling into the driveway, the vehicle emitted a puff of smoke and flames from the hood. Engine failure due to loss of compression in two cylinders. They did say the faulty brake cylinder would be sent to ford for analysis. Ford dealership refused to remove car's dash-board & front doors, stating ford motor company would not paid the cost. 20. The contact stated that a plastic guard located on the frame of the vehicle would detach and drag on the road pavement at various speeds without warning. Tl* the contact owns a 2017 ford escape. When I back the car with a cold engine and high idle, down the driveway, it is almost impossible to stop the car. Tl* the contact owns a 2017 ford escape. In the 3 years that we had the vehicle, the engine has had to be replaced twice due to coolant leaking into the combustion chamber because of a poorly designed head gasket. I had to pull over and the turn the car off multiple times. The vehicle was not repaired. They only charged me for the transmission diagnosis. Now the dealer called, stating problem is not reproducible. The salesperson at the time said the old battery still had a good charge and is not sure why the car wouldn't start. The failure mileage was approximately 70,000. There have been no accidents with my vehicle to have caused this malfunction, but it is a serious issue. I dropped my key & some details in the early bird drop box. When trying to start the vechiel the message appears: no key found, this is sitting in my driveway and parking spots. 5l ecoboost awd. I had 5 fractured ribs, a hole in my right lung, 2 fractures on my face, several hematomas. Called customer service said there is nothing they can do call the dealership. The contact related the failure to nhtsa campaign number: 22v413000 (power train). I feel like I'm driving an unsafe vehicle, with no recourse. The seat belt ends up getting slammed in the door which I am sure is eventually going to compromise the integrity of the belt. The vehicle has been returned to the dealer on three occasions for repair with no satisfactory results. The vin and failure mileage were unknown. The secondary latch does not engage and cinch the hatch closed and secured. The auto start/stop doesn't work all of the time on my 2017 ford escape se. My son's 2017 escape just died on his trip from idaho back home to florida. It borders on an intentionally substandard design, elevating the continuity of the black trim above safety concerns. The fire department showed up and the car was engulfed in flames. Daylight running lights do not include tail lights. Paint on a vehicle should last for the life of the car. Dealership has been great so far and it's covered under warranty. Most recently, two weeks ago while driving down the highway in west virginia the car stated shaking and the engine light stated flashing. I've had my 2017 ford escape ecoboost since december 3, 2020, I first noticed a problem around late november 2021 (after thanksgiving). The safety of myself and others were put at risk since the issue occurred without any warning on a highway and before a car's reliability would be questioned (2017 year with 105,000 miles with no prior issues). My family could've been severely injured. Independent service center needed to replace lugs with new set. This is the second time it does that first time it just stalled but did not lose any power. Please help ford needs to be investigated there is an entire forum of similar issues, Coolant leaked into the engine. Complete right front suspension fell off the vehicle, wheel and all .. And caused a minor collision traveling at appx 15 mph. Other injuries apparent then and/or in the days following were considerable swelling and pain of my left knee and foot, swelling and pain of my right knee and foot, and pain along the outside of my lower legs. 00 with everything included. On 2/17/21 my automatic transmission malfunctioned on the way home from work on a busy interstate right after a major snow storm. Front passenger seatbelt does not hold person back when breaks are firmly pressed. This concern may be intermittent and difficult to duplicate. The local dealer: koons woodbridge ford (13779 noblewood plaza, woodbridge, va 22193: (571) 339-3077) was also contacted. There is major malfunctioning of this car due to hurricane sally we lost a bridge here I now have to drive i10 in major traffic and I am afraid for my safety. The contact was able to slowly continue to drive to the local dealer who inspected and removed the remaining plastic coverage from the undercarriage of the vehicle. The car was eventually jumped, driven to a mechanic for the alternator and battery checked, with battery changed. Ford has had this same problem on other models, and a recall was made. We found 4 of 5 on that wheel, and at least 2 on every other wheel to be loose and not able to be tightened at the roadside. It doesn't open all the way. The transmission fault warning light was illuminated. The vehicle was then towed to an independent mechanic and was diagnosed with transmission failure. They also acknowledged ford was doing a recall to replace engines for a similar problem but not on the vehicle with our vin number. The contact stated that while driving at an undisclosed speed, the check engine light illuminated. The automatic parallel parking assist deactivated. While it is best to wait until the light goes out, it is not a good idea to drive with the fault light on. The contact smelled a burning odor, but there was no fire. Tl* the contact owns a 2017 ford escape. No indication warning lights other than flashing check engineer. Vin tool confirms parts not available. Supposedly one of the technicians has driven the car 30 miles and has had no issues. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. That weekend I took the car to my mechanic who told me that he couldn't replicate the issue but if I had the issue again to bring the car back. 2017 ford escape. I have under 50k miles on this car and have had so many dangerous and unfortunate high cost issues. The vin was not available. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the vin. There were no lead ups, no other warning lights, no increase in temperature, no messages - overall no other symptoms. These were the same defective parts that came on the car when new. Cel went out on 2 mile drive home. The contact owns a 2017 ford escape. I stopped a ways back from the median curb of the intersection to allow for turning traffic from the west. The ability to read schematics and determine the cause of the fault in the system drawings and components. While driving my 2017 Ford Escape on a town street at a rate of 35 mph my transmission began slipping. I went to auto zone to have the light read and was told error code p1450 was the reason for issues. Last time I had my 14 year old son in the car. I had the car checked by a ford mechanic in july 2021. & the dealership is 100 miles r/t from me. On august 16, 2020, red warning lights appeared while I was driving indicating car overheating, pull over. The manufacturer was not notified of the failure. I made an appointment with the ford dealer I purchased the escape from for 10am on 06/15/2020. The contact stated that after starting the vehicle and shifting to drive(d), there was a loud thumping noise heard. A worn out torque converter will cause a headache. The turbocharger assembly has been on back order for more than two months since we took our vehicle in, so we have not had the use of it for that time. Nonstop. The vehicle was repaired by wynne ford (1020 w mercury blvd, hampton, va 23666) per nhtsa campaign number: 14v526000 (hybrid propulsion system) on february 26, 2019; however, the failure recurred on march 2, 2019. I thought maybe the air conditioning had malfunctioned and was taking too much power from the engine so I turned it off, but that didn't help the issue. We put water in the radiator so I could go to a nearby store for antifreeze/coolant, but the car was running so roughly and wouldn't accelerate, so after a couple of blocks I turned around and went back to my driveway. Warning light comes on put car in park. The car shook violently and then went back to running normal. The contact stated that the parts to do the repair was not available. The contact stated upon restarting the vehicle and shifting into drive(d), the vehicle hesitated while depressing the accelerator pedal. The contact stated after refueling the vehicle, she was unable to start the vehicle. The care has been in the rizza ford orland park, il shop 3 times in 1 1/2 months each time with rodent damage. I would expect ford to repair my vehicle at no cost being I had taken it in before . The drivers side seat module had to be replaced as well. Car is unsafe as i almost got hit while crossing an intersection because the transmission slipped out of gear. There are also hundreds of owners that are getting stuck with 3k-10k repair bills because they are out of warranty, average escape owner can't afford that on a relatively new vehicle. Dealership says antifreeze is leaking into oil causing engine failure. The vehicle was not repaired. Then I noticed in my rearview mirror that a massive plume of white smoke was coming from my exhaust. Which was about 5:30 evening. Repairing a transmission fault in your Ford Escape should not be too expensive a mechanic will usually charge less than $2200. While driving 40 mph, the vehicle began to lose power and the battery warning indicator illuminated. As of november 10, 2021, the vehicle is still waiting to receive a new engine. The contact related the failure to customer satisfaction program: 21n12 (short block replacement after coolant intrusion) however, the vin was not included. 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