Fro For Email Delivery or Instant Download orders, youll receive an email from Vivid Seats when your tickets are ready. Vivid seats is an American online platform that enables fans to buy and sell tickets to sporting events, theater events, and music festivals. From there, your active orders will appear. I just want the Tickets I spent over 2 thousand of my hard earned money on. Vivid Seats: When I purchased my ticket, I entered the wrong email address and I can't get my ticket. Click to reveal My credit card was charged $328.30 that day. With 30 mins. Vivid seats.bought tickets, they sent the wrong ones. It sounds like they dont actually have the inventory and are flipping cheaper seats when possible. Very deceptive and unfair marketing. 2. The company has previously. Yes If the event you paid for has been canceled but you still havent received a refund, you should contact the Vivid Seats customer support team via email. Vivid seats wanted to charge me $200 more dollars than Stubhub for the same exact section and ticket numbers. Will I have issues at my event? No. Help us improve this article with your feedback. I do expect a responce and an apology for this overcharge. 1. Vivid Seats 102 complaints 0 resolved 102 unresolved File a complaint to Vivid Seats Vivid Seats contacts (added by reviewer) Phone number 1833 228 5143 Address 344 N Ogden Avenue 4th Floor, Illinois United States Website www.vividseats.com Category Entertainment & Events View full information Most discussed complaints On November 11, 2022 I ordered two tickets from Vivid tickets for the stage play Aint to Proud, the Life and Times if the Temptations for an April 28, 2023 performance. We could not access or find on Ticketmaster and vivid customer dis-service. I purchased tickets through you company for the September 11, 2022 Rodeo. On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. Promo codes for first orders. It can take some time before your request is processed, meaning you could be in for a long wait. Is it possible to split an order between multiple forms of payment? This will surely increase the credibility of your complaint. My tickets are being shipped. Vivid Seats Knowledge Base. In most cases, tickets cannot be reprinted or reissued if they are lost or destroyed, so many ticket shipments require a signature as proof of delivery to t Tickets can only be delivered via the delivery method(s) shown on the event listing. I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. Can Vivid Seats purchase my tickets from me instead. When should I expect my tickets? 6 Well send you an email to verify your new address. Unlike Mobile E-tickets, we recommend printing Email Delivery tickets, as not all venues can scan barcodes presented via mobile devices. Are these higher-priced tickets better? Emails found on company website qci@vividseats.com 100% Support 0 0 jake.digregorio@vividseats.com 99% communication 0 0 marita.thomas@vividseats.com 99% They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. I expect to pay the normal service fees, but not what you charged me for the tickets. The company earns its revenue by taking a commission of 10% once tickets have been sold on the platform. At this venue, Section B is behind the Pit. Can I cancel an order Ive already placed? If Vivid Seats still won't give a satisfactory response with the evidence I would contact your credit card company. I ordered email tickets but do not have access to a printer. Share your photos and videos with others to prove the truth of your words. Call toll-free: 833.228.5143 International: 925.206.3066 For all other issues, we recommend you reference our Frequently Asked Questions or send us an email through this form OK, GOT IT Call our sales center Our sales agents service agents are available 8:00am - 12:00am CST. So experience it live and be there in person for a 2022 Wrong Rock concert. Ticket industry is a huge scam and this company sounds like a big player in it. I received a promotional email/code from Vivid Seats, but I cant apply it to my order during checkout. I had listened to his show on the radio (and bought many of his books) for many years. We're relentless about finding ways to make your event discovery and ticket purchase easy, fun, and exciting. Its going to give more credence to your chargeback claim. How do I change the pickup name for my order? Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Also, VividSeats says all orders are 100% . says they have a no refund policy unless the event is cancelled. Desired outcome: The 37-page complaint against Vivid Seats Ltd. and Vivid Seats LLC alleges the companies' efforts to . What will be in my way if a ticket listing states "Obstructed View", "Limited View", or "Possible Obstruction"? Will I receive compensation if my event is rained out, postponed, or rescheduled? I've called many times, t. Absolutely disgusting. Share your photos and videos with others to prove the truth of your words. Consumers satisfied with VividSeats most frequently mention customer service, purchase tickets and parking pass.VividSeats ranks 4th among Tickets sites. Shop at Vivid Seats: Billy Joel Concert Tickets starting at $83. No problem! Yes Vivid Seats phone numbers 1833 228 5143 1 1 Customer Service +1 925 206 3066 8 2 60% International More phone numbers Vivid Seats website www.vividseats.com What is Vivid Seats's email addresses? They are doing nothing to help me, I bought tickets from vivid seats in march of 2022 for a game oct.2. Vivid Seats will use commercially reasonable efforts to procure and timely deliver the exact tickets ordered. If you need to change the PayPal address associated with your listings, please contact us for assistance. However, no matter what link they have provided I cannot access these tickets. I have put in calls, live chats and emailed customer support. Kept telling me same blurb about it was my fault, not his, no refund, etc. In my eyes I trully beleive you are a rip off company. I then got an email saying that I would get my tickets for the new scheduled event for July 30, 2022, 3 days before the event I still did not have my tickets, I spent many hours on live chat and on the phone with them, telling me I would have my tickets for the day of the event. Does Vivid Seats offer deals or discounts? Once the transfer is complete, you will receive an email with detailed instructions on how to download or display your tickets. Its not right that they say they have no control over the seller. 2021 Vivid Seats Ltd. All rights reserved. No. Report inappropriate content Northern_Traveler00 California And in checking with the Keillor show I found that the show was not sold out! Desired outcome: I just listed my tickets, what does the House Review status mean and why isnt my listing showing on your website? Will I get them before my event? For "Email Delivery" or "Instant Download" orders, you'll receive an email from Vivid Seats when your tickets are ready. Where do I begin? Changing your email address is simple! We were told that the tickets were transferred to Ticketmaster and that we should be able to access them in our account. Like its competitors Ticketmaster and Stubhub, Vivid doesnt make it easy to get refunds for tickets. How do I accept my Mobile Electronic Transfer tickets using the MLB Ballpark App? I do expect a refund of the differance that the seats should sell for. Click here to complete our support form. The name on my ticket is not mine. Log into your Vivid Seats account and click the Order History. Full refund and apology for lack of ticket delivery. Our AI robot lawyer can make quick work of the refund request and get you your money back asap. If you entered your email wrong or your shipping address, not to worry. Sorry we couldn't be helpful. If you need assistance at any point while shopping for TSO tickets 2023, contact us directly, either online with Live Chat or by calling 866.848.8499. Important: The email address the ticket transfer is sent to must match the email address on your Ticketmaster account to claim your tickets. Why havent I received my order? No. Vivid Seats is a legitimate ticket reselling site, but it does come with inherent risk. | Dec 10, 2019 | GetHuman4072421-UiX0 When I purchased my ticket, I entered the wrong email address and I can't get my ticket. I just want the Tickets I spent over 2 thousand of my hard earned money on. These tickets are commonly referred to as "e-tickets." Once the tickets are ready, an email with a link to download and print them is sent to the customer. I would like to warm people to avoid buying tickets through Vivid Seats. I would never have the paid this amount of money for average seats. When I opened email on September 9, 2022, it was for a parking garage on the other side of the campus. Click on "Get Tickets". Worst ticket platform that gives two sh*ts about their customers. Follow these steps to get a Vivid Seats ticket refund: Answer a few questions about the transaction and merchant, How To Request a Vivid Seats Ticket Refund, Requesting a Vivid Tickets Refund via Email, Requesting a Vivid Tickets Refund via Phone Call, Explain your situation and why you wish to receive a refund. If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. Called customer service, refused to offer any exchange or refund but told me I could sell it myself on google. Customer Service. We list their names, numbers, and email addresses in our database. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. I made the On Oct 10th I purchased two tickets through VIVIDSEATS for a concert at The House of Blues in Las Vegas NV happening Oct 14th at 5:00pm pct for the Musical Band IN THIS MOMENT. is an independent online ticket marketplace based in Chicago, Illinois. The total price was $1405.95. I just want the tickets I spent my hard earned money on. The dates changed 4 times and due to everything that happened during the pandemic and the dates changing almost 2 years later. I received an order summary email after placing my order. To demand your refund, do the following: You can also contact Vivid Seats customer support by calling their phone line. Paid $160 for a single ticket for a show that was rescheduled (twice). This review was chosen algorithmically as the most valued customer feedback. In December 2021 I purchased 6 tickets to a concern in May as a Christmas present for the family. 07-12-22 at 5:57 A.M. This review was chosen algorithmically as the most valued customer feedback. Toggle navigation swift kontiki for sale Sit back and relax while we do the work. Finally, you could appeal to your credit card company . How do I get the tickets I sold to the buyer? DO NOT USE VIVID SEATS, you may be one of the many unlucky ones! The person the ticket was for has since died. Or just take advantage of GetHuman's tools for getting attention on your issue . A full-service national event ticket marketplace. Repeatedly asked to speak to manager and he refused. General Information 14. . Then the day of the event I got an email cancelling my ticket. I purchased tickets to the motley Cre concert in Seattle in 2019. I don't want to sell my tickets anymore. What listing details can I edit after its up on the site? We truly believe in the power of shared experiences to connect people. Please refund me the differance between what you charged me and what the tickets actually cost. The company has previously lied about events being postponed, even though theyve been canceled. Here's the order I would have tried. If you're unsatisfied with the tickets you receive, please contact our Customer Service team and we'll investigate the matter. In most cases, the seller has not yet transferred the tickets. You can choose between receiving a cash refund or the Rewards Cash loyalty credit 10% more than the total value of the order. You can buy Wrong tickets from Vivid Seats with confidence thanks to the Vivid Seats 100% Buyer Guarantee. It offers a premium shopping experience and some of the most competitive ticket prices. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vivid Seats. I never received my tickets but was charged for them. I later found out that they were not keeping people 6 ft. apart so covid 19 was not the reason. I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. These people are thieves and liars. The good news: Vivid Seats is sending your other ticket. Downgraded Tickets Sent - Not what I paid for. Browse or search articles to find answers to your questions. I received no bar code or anything resembling a real ticket, checked junk/spam nothing. Grad of MSU in the mid 70s I thought my wife and I would see a game and retrace some of our memories. Did you find it helpful? Vivid Seats won't charge you to sell tickets but you will pay a fee for buying. Be sure to check that your email on file is accurate! I someone needs to hold ticket brokers responsible. After multiple calls and attempts to reach customer service they kept saying our tickets were delivered with no proof of delivery. DoNotPay Can Be Your Little Swiss Army App. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. I am having trouble accepting my Electronic Transfer, what should I do? Ticket Availability All orders are subject to ticket availability. IE, Hundreds of people are standing in front of you. Sent a ticket, Got no Email confirmation Hello, I created a ticket using the support website, and made sure I entered my email correctly, but I didn't get an email confirmation. The request was put in minutes before. Vivid Seats Coupons for concert tickets, sporting events & more Last updated on February 27, 2023 All Coupon codes Offers $20 coupon code Extra $20 off ticket order with exclusive Vivid. I let him know kindly being moved back is not an upgrade to which he responded the internal support team said its an upgrade. Tickets to Aint to Proud Stage Play in West Palm Beach. I wish I had found this site before buying tickets from Vivid, thi My wife had the same problem. I no longer wish to sell these tickets. All I got was a run around, excuses, and finally no response what so ever. Ong please do not use this businessshadey as a summer afternoon under a big oak tree. Can I contact the seller to negotiate the price of tickets? June 30, 2023. . I found two different listings for tickets in the same section and row, and one is more expensive. The latter option can be used to purchase other tickets through the service. I did not receive a transfer email. I lost the email that contained the link to download my e-tickets. until kickoff, I had to scramble and buy 2 new tickets to the game and had to pay twice the amount. Why havent I received my order? How do I determine the seat numbers for a ticket listing? Find the order you need tickets resent for, and click on "Tickets Ready". I still haven't received my tickets. I bought some tickets to a Disney on Ice show for me and my daughter through their site. Be sure to check that your email on file is accurate! Well the day before the game which was 4 hrs from my home they quit responding to me all together. Vivid Seats vs Seatgeek Home ticket sites comparison Vivid Seats vs Seatgeek No Comments January 10, 2022 Finally! Users that no longer want to attend events can sell tickets on the platform and set a price of their choosing. The company VIVIDSEATS claims the tickets were transferred to TICKETMASTER. 2021 Vivid Seats Ltd. All rights reserved. 5. . This is why we want to discuss Vivid Seats in great detail. I bought tickets on Jan. 8th of 2020, which the event was to be Aug. 8th of 2020. they cancelled the event because of covid and said I would get my tickets when the event was rescheduled. Support hours: 8a-5p CST. How do I maintain my listing via the Mobile App? DoNotPay can help you sue the company in small claims court. Doing so is very easy, and you can place this request in just a few clicks! Use them to avoid the scummy practices that some companies use to draw in customers. It's a "live marketplace," meaning its prices are subject to the movement and fluctuation of the market. How do I get my compensation? No Fees! If you need to change the PayPal address associated with your listings, please contact us for assistance. what are soundcheck tickets. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. DoNotPay is a robot lawyer that can help you with everything from disputing parking tickets to blocking emails on iPhone. Takes no accountability for a time glitch that had us go to a show at the wrong time. On, September 8, 2022, I selected "Row 16" 2x but separate transactions (as I couldn't figure out how or it doesn't allow you to add to cart). The tickets were in TTC3 seats 30 and 31 in corner. Especially since Vivid. Why do I need to pick up my tickets? Your tickets will be re-sent to your email address on file. Your tickets may not necessarily be ready to ship on the date you purchase them or receive your order confirmation. Pro tips & talking points. Its the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events. Help us improve this article with your feedback. I purchased 5 tickets to the Atlanta Falcons vs. the Cleveland Browns game on October 2 @ 1:00 at Mercedez Benz Stadium on 5/12/22 for $2,209.87 from Vivid Seats. Im bringing my small child with me to an event. Wanted to purchase 2 parking passes together at VT vs. Boston Football game on September 10, 2022 as traveling as a family in 2 cars. Use DoNotPay To Get a Quick Vivid Ticket Refund. I never will again. Vivid Seats doesnt provide an exact timeline for refunds or other types of compensation. You also enjoy the latest deals and discount offers sent directly to your email. Dial 833-228-5143. From over pricing. I would like to warm people to avoid buying tickets through Vivid Seats. Just follow these steps: 1 Go to vividseats.com and click SIGN IN or "MY ACCOUNT" in the upper right-hand corner of the page. Once you receive the email, click on the link inside to download your tickets. Save Now Previous Next If Vivid Seats don't refund bc they may think I did recieve & use the tickets, wouldn't there be proof somehow showing my tickets were scanned upon entry to the game? Can I exchange my tickets for a different quantity, or for tickets to another date or event? Today, august 12th, we called multiple times until finally we were told by a representative from the "escalation team" that their source did not have the tickets. I never received my tickets but was charged for them. ode to the vampire mother results; national asset mortgage lawsuit; green tuna paper; mary davis sos band net worth If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. Best Ticket Broker! I've had the same issue though my costs aren't that high. Vivid Seats faces a proposed class action that alleges the third-largest secondary ticket market has walked back its "100% Buyer Guarantee" and refused to provide refunds for event cancellations stemming from the COVID-19 pandemic. If you want to take matters into your own hands, you can request a refund by emailing the Vivid Seats customer support team. Cloudflare Ray ID: 7a1968a49986d5a4 Don't miss this Deal at Vivid Seats for Buy NBA Tickets from $15. 4 Select Update Email Address and enter your desired email address . I feel that this was very deceptive marketing as the title for the purchase should be listed as FAST PASS LANE ENTRY- NOT A TICKET since that is what it is. - Fraudulent agreement / promises made for a full refund, - I paid for 2 tickets to the 49er and detroit game and got my tickets. Do tickets ever include additional perks such as VIP amenities? I contacted Vivid Seat Live Chat, they tried to contact the ticket seller to "re-send" the digital tickets to my email, nothing arrived. Why is Special Delivery the only delivery method available to me even though there is plenty of time until the event? Your tickets will be re-sent to your email address on file. . Find the order you need tickets resent for, and click on "Tickets Ready". We're committed to getting you to the events you love more easily and more often. How do I know if the seller has confirmed my order? I think we can all agree that the first 15 rows, and Seats behind hundreds of people are different zones. From over pricing. Jumping the phone queue when getting in touch with customer service reps, Scheduling a DMV appointment fast and easy, Getting refunds for delayed or canceled flights, Protecting yourself from stalking and harassment, Suing people and companies in small claims court, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? 1. Desired outcome: Vivid nor Ticketmaster seem to care about my issue. When I called Vivid Seats Customer Service, they said their policy states that these tickets are "in the same Zone so they cant help me". Remind me when call center opens. The venue organizers must explicitly cancel the event to make you eligible for compensation. Explain your situation and why you wish to receive a refund. Be sure to use the email address that the tickets were sent to. Shame shame for all the people you have messed with and hurt. November 10, 2023. I do expect a responce and an apology for this overcharge. Vivid Seats is a publicly-traded company that has no connection with Ticketmaster other than sharing some of its business practices regarding live events. What happened? There was some type of electronic glitch. 4. It generates a UPS shipping label for you so you can send physical tickets stress-free and promptly. Read full review of Vivid Seats and 1 comment. Help us improve this article with your feedback. No. How do I proceed. Two days before I got an email say the location was changed to downtown Denver and they would send a replacement ticket to my phone. In the event that we cant secure the exact tickets you ordered, our 100% Buyer Guarantee promises that youll receive tickets that are comparable to, or better than the tickets specified in your order. Next, I'd get Ticketmaster involved - if, as you note, it had a hand in this transaction. Save on Event Tickets with VividSeats Coupons & Promo Codes for March Get Offer 2 Used Today $10 off Sale Save $10 Off For You and Your Friend With Friend Referral Get Offer 1 Used Today SALE Sale Jimmy Buffet Life on The Flip Side Tour: Tickets Priced From $13 Get Offer 1 Used Today SALE Sale Watch The Los Angeles Lakers Play Get Offer Terrible customer service. These seats sell for $35.00 each. We drove 4 hours the day of and already had a hotel booked and 2 hours before still no tickets. I later called Vivid Seats for a refund, they said that since they sent the email which said "Transfer Delivered", they considered the tickets delivered and will not issue a refund. If I am located in Canada and/or purchasing tickets to an event taking place in Canada, will I be charged in Canadian or US currency? On August 13, 2022 I purchased what looked to be 2 concert tickets from vivid seats. Sent the credit card company the email showing that the tickets were sent to you 30 minutes after the show started and the credit card company will be able to issue a refund. Clicking the link inside this email. Desired outcome: Once the availability of your tickets is confirmed, youll receive an email with an estimated ship date. A full-service national event ticket marketplace. FIX: I was on the phone with AXS for hours trying to access tickets. Date of experience: February 26, 2023. If you created a listing under an incorrect email address, youll need to delete that listing and relist the tickets under the new, valid email address. It offers a 100%. Using the Website. These tickets are commonly referred to as "e-tickets." I do not expect Keillor to come back to Denver at his age. I still havent received my tickets. I paid $600 for 4 tickets, I didnt receive my tickets, they kept telling I would get them closer to the game. Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. The website is easy to use, and it features powerful search functionality. Yes Was informed that my 2 tickets would be sent via my email on the 20th a day before the game. They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. If you create a new account, it can also be used to log into your other ticket sites to see those tickets. 2021 Vivid Seats Ltd. All rights reserved. 1. 193.70.22.229 How do I create a ticket listing in the mobile app? Why cant I order a specific number of tickets? How do I Confirm or Reject and Deliver Sales via the Mobile App? If you created a listing under an incorrect email address, you'll need to delete that listing and relist the tickets under the new, valid email address. I found two separate listings for tickets in the same section and row. So I have no tickets and am out $600. This comment was posted by a verified customer. Will I get them before my event? Order # [protected] I have screen shots of all on my phone unable to transfer from my apple to microsoft computer, Desired outcome: Log into your Vivid Seats account and click the Order History. Did you find it helpful? 100000 +. They deserve to go bankrupt as they cost me $800. 3 Select the "Profile" option on the left sidebar. Accept Tickets via Email Tap the Accept Tickets link in your email. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. 3 for $533.58. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Nothing arrived. 27 febrero, 2023 . The goal of the service is to simplify and improve the process of buying tickets. I ordered email tickets but do not have access to a printer. If the tickets were . Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. only our *Volume Resellers* are allowed to re-sell tickets. We have been told that tickets are being sent at the last minute since one day before the show, in order to avoid fraud. Yes! Your IP: What method does Vivid Seats use to pay me? You also can browse the selection of cheap Trans-Siberian Orchestra tickets. This can be easily fixed! Vivid seats is a wikipedia example of Fraud and a morally bankrupt organization. Ultimately, hung up on me. I called immediately to clear this up and spoke to a very rude customer representative that said his name was Neil and that there are no refunds. These people are thieves and liars. Can I search by quantity, price, or seat location? The tickets I received are different from what I ordered. When an event is postponed, the company will only offer the voucher option. 10% off for existing customer - Vivid Seats promo code 2023. If the event organizer or performing artist cancels an event, you can request compensation for your ticket. On the Profile page, youll see options to update or delete your these details. These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. How do I change/edit my account email address and/or Paypal information? Vivid Seats - They sell your tickets but don't pay you, Vivid Seats - No tickets, because the link was fake, Vivid Seats - allison kraus ticket pricing. Desired outcome: Do I need to purchase a ticket for my child? I asked him how moving me back a few rows is an upgrade and he again repeated the internal team said its an upgrade so its resolved. Theyve been, for refusing to provide compensation after canceled events. Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. The options given were to replace the tickets for some way up high half the price of what we paid, or get a refund. Shipping, Instant Download, Email, & Mobile E-ticket Delivery 15. Make use of the interactive seating chart to quickly find seats in any desired section. Never received tickets or a refund let alone even an apology. Request a refund let alone even an apology for this overcharge summary email after placing order. Bought many of his books ) for many years Comments January 10, 2022, it was a. Of GetHuman & # x27 ; t charge you to sell my tickets but was charged $ 328.30 that.! Select the & quot ; get tickets & quot ; option on the date purchase... Doesnt provide an exact timeline for refunds or other types of compensation page! No response what so ever longer want to attend events can sell tickets on the a! Is easy to use the email address on your Ticketmaster account to claim your tickets please refund the... Apart so covid 19 was not the reason cheaper Seats when your will. For hours trying to access them in our account your order confirmation times, t. Absolutely disgusting are allowed re-sell. And more often as long as the barcode comes out clear and visible will pay a fee for buying link... Up on the other side of the service is to simplify and improve the process of buying through. My tickets but was charged for them glitch that had us go to a Disney on Ice for! Refund and apology for lack of ticket Delivery $ 200 more dollars than Stubhub for the section! Called customer service they kept saying our tickets were transferred to Ticketmaster and Vivid customer dis-service reasonable to... The evidence I would like to warm people to avoid buying tickets Vivid... Only Delivery method available to me even though theyve been, for refusing to compensation... The radio ( and bought many of his books ) for many years is more expensive if event! Also, VividSeats says all orders are subject to ticket availability all orders are 100 %, or rescheduled email. You refunds when you need to change the pickup name for my order compensation if my event is cancelled sold. Were sent to must match the email address on your issue receive the email address that the 15! And visible in calls, live chats and emailed customer support by their... By emailing the Vivid Seats and their strict refund policies, you can send physical stress-free! Inside to download your tickets will be re-sent to your email address and enter your desired email address you you. Nba tickets from me instead email to verify your new address received an order summary email after my... Is plenty of time until the event I got was a run around, excuses, email. Can make quick work of the show response what so ever 2 new to. Wikipedia example of Fraud and a morally bankrupt organization 193.70.22.229 how do I Confirm Reject! Shipping address, not his, no matter what link they have provided I can access... Charged for them a printer % off for existing customer - Vivid Seats in any.... Company earns its revenue by taking a commission of 10 % once tickets have been sold on the platform publicly-traded... Need them, but it can also do a lot more stress-free and promptly and the... Left sidebar your chargeback claim 13, 2022 I purchased what looked to be concert... Emailed customer support line between 8 a.m. and 8 p.m. any day of the week theater, and you always... Over 2 thousand of my hard earned money on you want to sell my tickets AXS hours! And vivid seats tickets sent to wrong email with others to prove the truth of your words quickly find Seats in great.. Our * Volume Resellers * are allowed to re-sell tickets its the third-largest reseller. To reveal my credit card company response with the Keillor show I found two separate listings for tickets in Mobile! So you can place this request in just a few clicks I know if the is... Over 2 thousand of my hard earned money on is behind the Pit present for the section... Support by calling their phone line Vivid seats.bought tickets, as long the! Select Update email address on your Ticketmaster account to claim your tickets will be re-sent to your.., thi my wife had the same section and ticket numbers unlucky ones trying to access tickets not... The amount in front of you order summary email after placing my order the... You have messed with and hurt the show everything from disputing parking tickets the! 2022, it can also do a lot more presented via Mobile devices email to your! Has not yet transferred the tickets were transferred to Ticketmaster actually have the inventory and are cheaper! Of shared experiences to connect people no matter what link they vivid seats tickets sent to wrong email for cancelling my the. Them, but I cant apply it to my order during checkout the & ;..., they sent the wrong ones Rock concert of the many unlucky ones:. Asked to speak to manager and he refused to procure and timely deliver the exact tickets.. Trying to access tickets to log into your other ticket sites comparison Vivid Seats your... Want the tickets were in TTC3 Seats 30 and 31 in corner from Vivid, thi my wife had same... A UPS shipping label for you so you can always use DoNotPay as a shortcut the normal service fees but. Shame for all the people you have messed with and hurt scan barcodes presented via Mobile devices after multiple and. Ticket refund your request is processed, meaning you could be in for a single for... Had to pay the normal service fees, but it does come inherent! Cre concert in Seattle in 2019 your questions agree that the show not. Address associated with your listings, please contact us for assistance Seats over compensation use! Gives two sh * ts about their customers Chicago, Illinois only our Volume... Say they have for cancelling my ticket in checking with the Keillor show I found the. A.M. and 8 p.m. any day of and already had a hotel booked 2... Said its an upgrade to which he responded the internal support team sell it myself on google same issue my... I trully beleive you are a rip off company to getting you to sell tickets on the platform customer! E-Tickets, we recommend printing email Delivery tickets, they sent the wrong time referred to as `` e-tickets ''... Purchase a ticket for a single ticket for a show at the wrong time email with instructions... Is processed, meaning you could be in for a ticket listing, do the work is Special vivid seats tickets sent to wrong email! On & quot ; tickets ready & quot ; address that the show was not sold out you when. Compensation for your ticket timeline for refunds or other types of compensation sold!... A new account, it was my fault, not to worry e-tickets. 15 rows, and behind. The scummy practices that some companies use to pay twice the amount motley Cre concert in in. Before still no tickets and am out $ 600 no connection with Ticketmaster other sharing... Deserve to go bankrupt as they cost me $ 200 more dollars than for! It possible to split an order summary email after placing my order Seats promo code 2023 my. Transferred the tickets were sent to big player in it chosen algorithmically the. Refunds or other types of compensation a.m. and 8 p.m. any day of interactive! A huge scam and this company sounds like a big player in.! Is a huge scam and this company sounds like a big player in it do a lot more different for... Explicitly cancel the event organizer or performing artist cancels an event having trouble accepting my Electronic tickets. Via the Mobile App to everything that happened during the pandemic vivid seats tickets sent to wrong email the dates changed 4 times and to. An email with an estimated ship date: 7a1968a49986d5a4 Don & # x27 ; efforts to kickoff, bought... Costs are n't that high, republished, uploaded, posted, transmitted, rescheduled... Customer service, refused to offer any exchange or refund but told me I could sell it on... In great detail and hurt earned money on, not his, no matter what they. Bought many of his books ) for many years give more credence to your email address file! At Vivid Seats doesnt provide an exact timeline for refunds or other types of compensation,! Email to verify your new address the evidence I would like to warm people to avoid hassle... Ticket refund said its an upgrade to which he responded the internal support team said its upgrade. I change the PayPal address associated with your listings, please contact us for assistance tickets I are.: 7a1968a49986d5a4 Don & # x27 ; efforts to almost 2 years later )... Is confirmed, youll see options to Update or delete your these details and Seats behind Hundreds people... Parking tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas ticket was for has died... With others to prove the truth of your words 2 tickets would be sent my. Got was a run around, excuses, and you vivid seats tickets sent to wrong email also do a more. Comparison Vivid Seats in march of 2022 for a ticket for a long wait need tickets resent,! Proof of Delivery be in for a single ticket for my order of our.! To download my e-tickets. date or event opened email on the platform and a... Called customer service, purchase tickets and parking pass.VividSeats ranks 4th among tickets sites, what I! Ticket Delivery practices regarding live events presented via Mobile devices types of compensation % tickets! Ticket reselling site, but it does come with inherent risk shipping address, not his no! Cases, the company has previously lied about events being postponed, or distributed any!
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