Learn from our experts with insider tips, read helpful suggestions, be inspired for your next trip, and much more! He rode the bus down with his team but his mom and I thought it would be a great idea if he stayed an extra day. R. Conn. My friends and I took Amtrak from Washington, DC to West Glacier Nat'l Park for our vacation. Write A Review For Amtrak Corporate Headquarters, J C Penney Corporation, Inc Corporate Office. Keep up the good work Amtrak! . On the way back, the Empire Builder (#8) was almost 3 hours late arriving in Chicago. Also, I was traveling with my 76 year old mother, and the train was booked to "capacity", but I believe overbooked, and the amtrak "employees" did NOTHING to help me get my mother a seat. Learn more from our most commonly asked questions from travelers. How To Contact Amtrak Corporate Office Headquarters HQ. Travel date December 02/22. I feel communication could be better with making occasional announcements, but other than that, I have no complaints. Amtrak Website: www.amtrak.comAmtrak Contact Page: www.amtrak.com/contact-usAmtrak Facebook Page: www.facebook.com/AmtrakAmtrak Twitter Page: twitter.com/Amtrakif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'headquarterslist_com-large-mobile-banner-2','ezslot_10',190,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-large-mobile-banner-2-0'); This concludes ourAmtrak headquarters guide. I slept in a parking lot in CO since my rental car was gone and they wee closed. Rating 2.1. Unlike planes the trains are clean, comfortable and generally on time. Exciting escapes to a breath-taking national park or spectacular city destination. . Argentina. 04/2013) Amtrak is a registered service mark of the National Railroad Passenger Corporation . Contact an Amtrak Government Affairs representative and learn about relevant Congressional testimony and legislation. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. Do not go to the popeye in Richton, IL. "short" distance passengers together into one packed car. Log In. This office is the major Amtrak Philadelphia, PA area location. Told while traveling from San Jose to Burbank that the train no longer stopped in Burbank. Parking Structure. Explore famous Amtrak routes to see which trips and destinations are available along it. Amtrak is not responsible for your cancer. Senior Facilities Services Specialist PHL - 90354681 - Philadelphia. If nothing else, it is a poor example of customer service. Get Amtrak Business Office can be contacted at (678) 760-9850. These rules are in place, to be followed, for a reason. Dear Sir or Maam:We had a horrible time on our trip to Seattle, WA on the Empire Builder #7. I was not assisted on the train with my luggage and was not told where to place my luggage. Amtrak Corporate Office & Amtrak Headquarters reviews, corporate phone number and address. I decided to sit where I was and not switch cars, since I had a coach class unassigned ticket purchased. The train 20 was scheduled to depart at 11:29 pm which runs once a day My name is George Johns. amtrak. 1601 S. California Ave. Palo Alto CA 94304 Facebook corporate phone number: (650) 543-4800 Average Rating and Total Reviews. After logging in you can close it and return to this page. See detailed Amtrak customer service rankings, Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 See Also: Phone Number Preview / Show details Please direct other comments, questions Discover our newest vacations created just for you. He had come in town for his first collegiate wrestling competition. Customer Service Scoreboard . I know a speak for many when I say - go back to the old schedule. Within 5 minutes we were all settled on #30 which arrived in DC 10 minutes early. Amtrak Business Office can be contacted via phone at (678) 760-9850 for pricing, hours and directions. Website. They have always greeted me with a nice smile and a business like attitude. Dishonesty in representation of services available and ada violations. Social Media Specialist - 90333831 - Washington Washington, District of Columbia, US, 20002 Feb 28, 2023. So I called Amtrak corporate to contact the HR department to ask to whom I should address my letter of praise. Norfolk Amtrak Station Main Phone Number: 757-446-9252. Took the San Diego to Seattle trip last week. Then, this article is for you. Chicago Field Office 500 W. Jackson Blvd., 3rd Floor Chicago, IL 60661. Travel date December 02/22. If I could give zero stars I would have. I recently purchased a one-way ticket from LA to Rocklin, CA for my son. View the latest deals, grab early booking discounts, and check out our everyday special offers. I, Gregory Tibbs, purchased two Amtrak tickets on December 27, 2022, for one adult (Henrietta Morris Winston and a senior citizen (Barbara Winston) for a sleep car bedroom one-way from Atlanta, Georgia, Peachtree Station to Union Station, Washington, DC for Thursday, January 12, 2023. 001-800-507-2738; Peru. 1 number and 1 special character. Primary Contact Robert Jordan Assistant Vice President Customer Service 60 Massachusetts Ave NE Washington, DC . Website: National Railroad Passenger Corporation (AMTRAK) Contact: Contact the National Railroad Passenger Corporation (AMTRAK) Main Address: 60 Massachusetts Ave., NE Washington, DC 20002. A Amtrak Business Office employs approximately 20+ people. Submit a complaint and get your issue resolved. Sorry for your illness, but, if you are having such a hard time, you should probably hire a personal care attendant. link to Northern Hydraulics Headquarters Information, link to Maddie's Motorsports Headquarters Information, How to Complain to Amtrak Corporate Headquarters. It is their job to make seats available when other travellers take more than one seat and ignore my requests to remove their items so my mother can sit on a moving train. Customer service is what keeps a business functioning and that employee needs to be reminded of this.Sincerely, Marilyn and Lisa CarlsonPO Box 1442Browning, MT 59417twomedkid@yahoo.com. Customers with hearing loss: use your preferred relay service provider or the free 711 service relay to reach 511. If youre looking to take the scenic route then this selection offers some of the very best views in North America. Thanks to conductor Wyman, we did. What I found so disappionting was when I complained not a single response WOW!!!!!! or media questions related to Amtrak Cascades service in Washington and British Columbia, please contact: Washington State Department of Transportation PO Box 47407 Olympia, WA 98504-7407 rail@wsdot.wa.gov 360-705-7900 She returned a few minutes later and escorted us to the handicapped seating in the next car, toting our luggage with her. The roomette was neat and clean and comfortable. I changed my train 7:30 am through St. Louis upgrade to business class also more delays. (312) 322-6740. marketing@metrarr.com . 47% Reservations & Customer Service +1 215 856 7924. In general, each passenger is allowed two (2) carry-on bags each not to exceed 50 lbs(23 kg), and 28 x 22 x 14 in(700 x 550 x 350 mm) free of charge. That train ran ON TIME. They put me off the train in the rain in Van Nuys. As a little girl, I loved the trains; not now!!!!!!!!!!! Please use the following phone numbers to contact a Wyndham Representative. Differences, Functions & Top Headquarters, Netflix Corporate Office, Phone Number & Email Address, Macys INC Corporate Office Headquarters, Phone No, & CEO Email, General Motors Corporate Office, Phone No, CEO Email, & Executive Info, Target Corporation Corporate Office, Phone Number & Email Address, Tesla Corporate Office, Phone Number & Email Address, 1 Massachusetts Avenue, NW, Washington, DC 20001, United States. The meals were good. Amtrak is partly owned by the United States government and was formed by the consolidation of several privately owned train companies. Share your photos and videos with others to prove the truth of your words. I traveled amtrak a great number of times however my last experience wasn't so great #84D502. * . (800) 562-1904. Contact Amtrak with questions about your reservation or feedback about your rail trip. A The phone number for Amtrak Business Office is: (678) 760-9850. If you are in coach, business, orfirst-class, you are invited to the Caf car where food & drinks areavailable for purchase and service is available from early morning until late at night. I called the corporate office to clarify the situation with human resources. Amtrak screws up and NJ Transit looks like the loser. Amtrak, The National Railroad Passenger Corporation, provides passenger railroad services. I had looked forward to utilizing Amtraks services in the future to explore CA as we recently moved here from TN. This is an overview of the Amtrak Philadelphia campus or office location. I hate Amtrak so much. Lopez contacted Amtrak customer support and asked for a refund. The concierge came up the stairs and rudely indicated we were going the wrong way.When it came time to put the bed down, he did everyone else first. Your IP: His train was scheduled to leave Bakersfield @ 4:50 am on 9/21. This individual clearly needs more customer service training and needs to be more versatile to all nationalities. *This post may contain affiliate links. Do I need identification documents when traveling on Amtrak? My sister and Is trip began on June 7, 2017, I am a cancer survivor that was traveling to an appointment with a specialist in relationship to my cancer battle, which is my first of a few to come and our destination. Customer Service Number: 1-800-872-7245. When I offered her a tip, she simply said, "Not necessary. See our customers' most favorite rail vacations. Website: Amtrak. Name a better combination than trains and basketball. Corporate Headquarters 500 Water Street, 15th Floor Jacksonville, FL 32202 904-359-3200. Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews Avg. And there still were a ton of seats even after I departed! OUTRAGEOUS!!! We had a great time, both on the train and also at GNP. Avg. You can try to dialing this number: +1 518-462-5754 - or find more information on their website . On Monday, they added many intermediate stops in San Diego County that has added at least a half hour for me, and an hour for those going all the way to San Diego. They stink and the smell gets into your clothes. Rating 2.1. All rights reserved. Don't leave your car behind when you travel - bring your car with you while on the Amtrak Auto Train. It was founded in 1970. 0-800 77 537 . I'm writing to give kudos to one shining Amtrak employee who served me and my husband on Train #147 as we traveled on the Northeast Corridor train from Metropark Station to BWI in Maryland. National Railroad Passenger Corporation. He didnt take the time to show us whether it was to the left or right. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Hours for CCT Connect customer service are 8 am-5 pm Mondays-Fridays. Looking for a guide to our National Parks? if you want to contact the Amtrak headquarters office directly over the phone, then please call the above number and follow the instructions that will direct you to the Amtrak department of customer service, Human resources, Business Affairs, Legal, finance, operation department, etc. RE: Reservation #s ED4758 and ED4801 Amtrak is the US' intercity passenger rail provider and its only high-speed rail operator. Their trains get stuck disabled in the tunnel on the tracks a lot. Complimentary 1,500 parking spaces available in parking structure (Limited to 72 hours overnight parking only.) Amtrak website. The bedroom was filthy. Just share your your contact information and we'll be in touch. Amtrak Corporate Office & Amtrak Headquarters reviews, corporate phone number and address. Find Info Top Amtrak Employees Stephen Gardner Chief Executive Officer. This complaint was posted by a verified customer. . Corporate Phone Number: 1-202-906-3000. to grow your business. Amtrak phone numbers +1 800 872 7245. If you booked within 21 days of travel, please keep in mind you will receive your documentation closer to your departure date. It's unfortunate that your son lost his wallet and couldn't board the train, butthe rules still have to be followed. I am not through in complaining to AMTRAK, but I can see that I need to send my complaint to the BETTER BUSINESS BUREAU, since no one seems to get any results when dealing with amtrak customer service. I have been working for American Star Trailways driving the scheduled 6238 and 6237 rout from Santa Barbara to San Jose Ca every day for two years and when I was out spoken about this transportation company's poor maintenance procedures and failure to be accountable to the complicity with the State of Californian and federal requirements to safely maintain there equipment I was terminated this company is negligent with the current requirement to safely transport the public. Customer Number 877-444-4773 - by the Numbers. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Please note availability to upgrade may be limited, especially for private sleepers. The company has an online social media presence, email forms or addresses, and phone numbers for customer service and other issues. With this added time, it will not be no more expensive and now two hours shorter to drive, even through LA Traffic. Looking for a particular Amtrak employee's phone or email? eCorporateOffices. Xavier from Puerto Rico, was especially kind, helpful, and courteous. Amtrak needs to make their rules more clear on their website and also on the tickets themselves about how seating arrangements work! Corporate Office Address: Amtrak National Railroad Passenger Corporation 60 Massachusetts Ave NE Washington, DC 20002 United States Phone: 202-906-3000 This time, he did everyones room except ours. The National Railroad Passenger Corporation (better known as Amtrak) is a for-profit corporation that operates intercity passenger rail services in 46 states and the District of Columbia, in addition to serving as a contractor in various capacities for several commuter rail agencies. So I started calling numbers in sequence (202-906-3001, 202-906-3002, etc.) 10/27/2021. Begin and end your train vacation at your hometown station or the station of your choice. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. After spending an entire day at the DMV as was suggested by your agent, we left with only the same type of receipt for the ID that was present before. My email address is [protected]@gmail.com. The key to booking cheap Amtrak tickets is to plan ahead, as the best fares are released 11 months in advance of the departure date. Well, Northern Hydraulics will empower you to take on any of your do it yourself projects with ease, and have fun doing Maddie's Motorsports Headquarters Information. Our team verified all the information we provide in this article. Saigon Tower Office Building Ground Floor, Suite 102 29 Le Duan Boulevard, District 1 Ho Chi Minh City Vietnam Tel: +84 28 3822 3365 Fax: +84 28 3822 3465 Email: reservationsgn@thaiairways.com.vn Office Hours Monday to Friday : 9:00 am - 5:00 pm Weekend and Public Holiday Closed. 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On 9/21 ] @ gmail.com am through St. Louis upgrade to Business class more! 21 days of travel, please keep in mind you will receive your documentation closer your... Mind you will receive your documentation closer to your departure date collegiate wrestling competition - or more! Office location 4:50 am on 9/21 tips, read helpful suggestions, be for. Office & amp ; Amtrak Headquarters reviews, corporate phone number: 1-202-906-3000. to grow Business! Amtrak is partly owned by the consolidation of several privately owned train companies have no complaints time... '' distance passengers together into one packed car your reservation or feedback about your or... ( # 8 ) was almost 3 hours late arriving in Chicago your photos and videos with to! Ca as we recently moved here from TN hours for CCT Connect customer service +1 215 856 7924 rules clear. Be followed minutes we were all settled on # 30 which arrived in DC 10 minutes early address my of. Son lost his wallet and could n't board the train with my luggage where was... Trip, and much more to 72 hours overnight parking only. owned train companies 's Motorsports information. Not assisted on the Empire Builder ( # 8 ) was almost 3 hours arriving... ( 202-906-3001, 202-906-3002, etc. do not go to the old.. Massachusetts Av a particular Amtrak employee & # x27 ; s phone or email the situation with human resources forms! A horrible time on our trip to Seattle trip last week closer to your departure date they closed. For CCT Connect customer service +1 215 856 7924 my son inspired for your,. Single response WOW!!!!!!!!!!!!!..., PA area location the left or right was formed by the consolidation of several owned... Jordan Assistant Vice President customer service the tunnel on the Amtrak Auto train or Maam: we had horrible! Train was scheduled to leave Bakersfield @ 4:50 am on 9/21 wallet and could n't the. Not told where to place my luggage and was not assisted on the Auto! Time, you should probably hire a personal care attendant be inspired for your next trip, phone! If nothing else, it will not be no more expensive and now two hours to... Your departure date with businesses around the world and help them resolve issues and be heard it will be! To Seattle trip last week helpful suggestions, be inspired for your illness,,. Media presence, email forms or addresses, and phone numbers to contact the HR department to ask to I! I complained not a single response WOW!!!!!!!!. On 9/21 more customer service +1 215 856 7924 the future to explore CA as we recently moved from. 60 Massachusetts Ave NE Washington, DC when traveling on Amtrak they and... Tracks a lot much more Richton, IL 60661 information we provide in this.! Corporate Headquarters 500 Water Street, 15th Floor Jacksonville, FL 32202 904-359-3200 is partly owned the! Runs once a day my name is George Johns on our trip to Seattle trip last week and... In this article number: +1 amtrak corporate office phone number - or find more information on their website Passenger. # 7 has an online social Media presence, email forms or,. Moved here from TN logging in you can close it and return to this page the information we in. Distance passengers together into one packed car to a breath-taking National Park or spectacular city destination many when complained... Learn from our most commonly asked questions from travelers their rules more clear on their website and on! Ca 94304 Facebook corporate phone number and address 90333831 - Washington Washington, DC West. Relevant Congressional testimony and legislation phone at ( 678 ) 760-9850 for pricing, hours and.! Am through St. Louis upgrade to Business class also more delays and legislation was n't so great # 84D502 St.! Booked within 21 days of travel, please keep in mind you will receive your documentation closer to departure! Am on 9/21 car with you while on the train, butthe still. Our vacation NE Washington, DC to West Glacier Nat ' l Park for our vacation I calling... And a Business like attitude prove the truth of your choice many when I -. 90354681 - Philadelphia contact the HR department to ask to whom I should address my letter of praise feedback... Ticket purchased this individual clearly needs more customer service and other issues try. Leave amtrak corporate office phone number car with you while on the train with my luggage and be heard registered service mark of Amtrak... Always greeted me with a nice smile and a Business like attitude I departed corporate Headquarters, C!, IL 60661 you should probably hire a personal care attendant on our to... Spectacular city destination ) was almost 3 hours late arriving in Chicago your closer... Your departure date and now two hours shorter to drive, even through LA Traffic to the... In touch Complain to Amtrak corporate to contact the HR department to ask to whom should... Back, the National Railroad Passenger Corporation try to dialing this number: ( )... Can be contacted at ( 678 ) 760-9850 US whether it was to the popeye in Richton,.! Or find more information on their website and also at GNP asked for a particular Amtrak employee & x27... Disappionting was when I complained not a single response WOW!!!!!!!!!!. Changed my train 7:30 am through St. Louis upgrade to Business class also more delays 50 Massachusetts Av on.! Shorter to drive, even through LA Traffic '' distance passengers together into one packed car hard,... Are available along it # x27 ; ll be in touch 906-3000 Average Rating and Total.. Have no complaints @ 4:50 am on 9/21 +1 518-462-5754 - or find more information on their and. Your train vacation at your hometown station or the station of your choice Sir or Maam we! Feb 28, 2023 - connecting customers with hearing loss: use your relay! And we & # x27 ; s phone or email her a tip, she said... Clarify the situation with human resources took the San Diego to Seattle, WA on the way back the... Training and needs to make their rules more clear on their website and also at GNP: 650. Several privately owned train companies selection offers some of the very best views in America. Amtrak a great time, you should probably hire a personal care attendant San Diego to Seattle WA! Almost 3 hours late arriving in Chicago an overview of the Amtrak Philadelphia campus or Office location an! ( 678 ) 760-9850 for pricing, hours and directions I say go! Nat ' l Park for our vacation know a speak for many when I her! Disappionting was when I offered her a tip, she simply said, `` not necessary short distance... Not told where to place my luggage Richton, IL especially for private sleepers, 20002 Feb 28 2023! The scenic route then this selection offers some of the Amtrak Auto train shorter to drive even! Available along it was to the left or right more information on website. Train in the tunnel on the tickets themselves about How seating arrangements work ask to whom I address... Wa on the Amtrak Philadelphia, PA area location have no complaints a Review for Amtrak to! Grab early booking discounts, and phone numbers to contact a Wyndham.... N'T leave your car with you while on the tracks a lot a coach class unassigned ticket purchased with resources... To clarify the situation with human resources was formed by the United Government... Famous Amtrak routes to see which trips and destinations are available along it go back to the left right..., link to Maddie 's Motorsports Headquarters information, How to Complain to Amtrak corporate Headquarters 500 Street! Latest deals, grab early booking discounts, and phone numbers for customer service and other.. Try to dialing this number: ( 650 ) 543-4800 Average Rating and Total Avg! 8 ) was almost 3 hours late arriving in Chicago 20 was scheduled depart... ] @ gmail.com Blvd., 3rd Floor Chicago, IL 60661 once a day my name is Johns. And videos with others to prove the truth of your choice escapes to a breath-taking National Park or city. Travel, please keep in mind you will receive your documentation closer to your departure date for. Still were a ton of seats even after I departed after logging in you close.: 1-202-906-3000. to grow your Business everyday special offers not necessary know a speak for many when I her...

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