Find out how to activate your card and manage your PIN and card balance. POS means point of sale. Certain retailers and services are restricted. If your card is not activated within 45 days, it will be cancelled. The expiry is date is printed on the front of the card. To look up the details of a route including a map and download a PDF timetable of the scheduled routes times, you can look up your route on the Routes and timetables page. To be eligible for a NSW Seniors Card, you must be a NSW permanent resident aged 60 or over, doing no more than an average of 20 hours of paid work a week, across a 12 month period. Well dear reader, you can get another one for 2021. Contact Transport for NSW for information, feedback, lost property, Opal customer care or regional bookings or follow us on social media. The cardholder selects credit (not savings or cheque) and enters their PIN. 0000004157 00000 n It shows your trips, journeys, top ups and adjustments, so you can keep track of your spend, check you paid the correct fare and use the statement for tracking business travel for tax purposes.. We know what a difference this is making to the lives of our regional seniors, so weve committed $246 million to continue the program until the end of 2023, as well as expand the eligibility to include seniors who are carers and those with disabilities, Mr Toole said. All seniors who receive a regional seniors travel card must agree to the terms and conditions when applying for the card, including that the card is used for travel-related purchases only. The card will work if you use it at service stations that include a convenience store or mixed businesses that are operating with a fuel category code. Applications for 2023 (Year 4) open on 23 January 2023 and close on 30November 2023. be receiving support from either Services Australiaor the Department of Veterans Affairs as follows: Services Australia was formerly the Department of Human Services. At your discretion you can use your regional seniors travel card to pay for fuel for someone elses vehicle to support your transport needs. Click on the next box. Applications will open in late January 2020. living in regional NSW outside Wollongong and Newcastle City Council boundaries. Please try an alternative service station. For example, the retailer was selling fuel under the supermarket code. The Regional Seniors Travel Card is a prepaid Visa card to assist eligible seniors in regional, rural and remote areas to access essential services. In the first box enter your card number. You'll need your proof of entitlement card to apply and must carry it with you at all times. The NSW Nationals in the state government have announced the hugely successful Regional Seniors Travel Card will be extended and expanded. We know these groups would also like to be eligible for the Regional Seniors Travel Card and were pleased to be able to make that happen as part of the next phase of this program.. 0000007868 00000 n I want to know about your petrol distribution price regard eric. If you are physically unable to use regular public transport services because of a severe and permanent disability you may qualify for discounted taxi travel under the theTaxi Transport Subsidy Scheme. The card is making it easier and more affordable for seniors to remain connected with family and friends. It's worth it for your business. Offering eligible seniors in regional, rural and remote areas with a $250 prepaid card to help ease the cost of travel. 0000000016 00000 n Buses in some regional areas now have real-time location tracking, so with the right app youll always know how far away your bus is. Monitoring the number of cards requested to be sent to the same address. If the total cost of your travel-related expense is greater than your card balance, you must pay the outstanding balance. It is a great little bonus from Service NSW that gives those eligible $250 for any travel related expenses. Website designed and developed by Sydney Marketing Agency. Your authorised representativemust have either a: Your authorised representative can only apply on your behalf by visiting a service centreand providing: If you'vealready applied for your regional seniors travel card, your authorised representative can register to manage your card on your behalf by visiting a service centreor by sending an email. 0000004271 00000 n You can check your balance over the phone. There are arrangements in place with Service NSW and the banking partner to provide frontline customer services. Sydney is also excluded. You must be receiving one of the following: Or hold a Commonwealth Seniors Health Card. Then click on the REGISTER HERE button to complete the registration process. an age pensioner with a valid Pensioner Concession Card issued by the Department of Human Services or Department of Veterans Affairs (you must have been receiving the age pension for at least one month); or, a Commonwealth Seniors Health Card holder card issued by the Department of Human Services or Department of Veterans Affairs (you must have held your card for at least one month); and. to buy an item or service that is valued more than your card balance. Help with using the Trip Planner or tell us how we can help. Regional Seniors Get Moving with Travel Card. In the first box enter your card number. This will help if you need to visit family in different parts of Australia. The regional seniors travel card was a 2019 election commitment by the NSW Government. 0000020823 00000 n withdraw cash from ATMs, bank branches or point-of-sale (POS) terminals (for example in supermarkets), check your balance at ATMs or bank branches, pay with contactless payments (eg. More information about which regional areas are included in this initiative can be found at Service NSW www.service.nsw.gov.au. A representative legally authorised to act on your behalf can apply for a regional seniors travel card and register to manage the card on your behalf. You can use the card at certain retailers topay for pre-booked NSW TrainLink regional trains and coaches, fuel and taxis. Ex-members of Defence Force with disabilities, Carers or companions of people with disabilities. 2. Any remaining balance on the card will be returned to the NSW Government. Reapply for your Regional Seniors Travel Card for 2021 " mick jenkins says: February 12, 2021 at 9:31 am. If you try to use your card at an ATM, it may not be returned to you. You can use the Trip Planner to plan a trip and get fare estimates and accessibility information. Seniors who receive support from either Services Australia or the Department of Veterans' Affairs, and who live in regional, rural and remote NSW may be eligible to receive a Regional Seniors Travel Card. We will email it to you every week as soon as it is released. Accessible travel on NSW TrainLink services. 0000004382 00000 n Such has been the success and the demand that the NSW Nationals in the state . Use your BasicsCard number and phone PIN to check your balance at any time. More than 100,000 seniors have signed up for the Regional Seniors Travel Card putting extra cash in the pockets of seniors across NSW. You may need your PIN to complete transactions at retail outlets. 3. The expiry date is available on the front of yourcard. This includes merchant category codes for fuel 5983 and service stations (with or without ancillary services) 5541. Travel to and from Sydney Airport. Please ensure you always have an alternative method of payment just in case the merchant does not accept your card. You can use the PIN that is issued to you or choose your own. If you need help managing your card, you can contact card services 24/7 by: Authorised representative registration form PDF, signingthe back of your card as soon as you receive it, not storing your PIN in your phone or wallet, at a retailer that does not use the appropriate merchant category code, for example, a retailer selling fuel under the supermarket code. tap and go, payWave), set up recurring transactions such as Opal auto top up, pay for rideshare services including Uber. SeeTrip Planner help for further instructions. The fastest way is to use the Express Plus Centrelink mobile app. You can register your regional seniors travel card on the card services website to: Note:If you wish to manage your 2023 regional seniors travel card on the card services website, you'll need to create a new login and username. Important information before applying for a Gold Opal card: Concession fares are not available to holders of other types of seniors cards, such as: You must carry your Seniors Card or digital Seniors Card when travelling on a concession fare as proof of entitlement or you may be fined. Eligible seniors, pensioners and concession card holders travelling on local bus services in regional areas of NSW are entitled to: Find out more about regional bus fares and the Regional Excursion Daily ticket. 218 23 It is committed to protecting the privacy of customers personal information in accordance with privacy laws. In the final PassCode box enter your 4 digit pin that is on the back of your card. Applications are now open, and close on November 20. visit nswregionalseniors.cards (available from early-February 2020). The Nationals in Government are making travel more affordable for seniors living in regional, rural and remote NSW. You must activate your card within 45 days of the date shown on your card letter. It also applies to some categories of veterans. You can use the card at certain retailers to pay for pre-booked NSW TrainLink regional trains and coaches, fuel and taxis. For a handy collection of travel planning instructions and guides all in one place, see our Help with planning page. Applications for 2022 (Year 3) closed on 30 November 2022. If youre travelling interstate by car or on a pre-booked NSW TrainLink Regional service you will be able to use your card for fuel or taxis at your destination. Opal is the smartcard ticketing system used to pay for travel on public transport in Sydney, the Blue Mountains, Central Coast, the Hunter and the Illawarra. Increased funding will allow us to extend the card from 2022 to more seniors in the regions, including those eligible for the Age Pension and receiving either a Disability Support Pension or a Carer Payment from Services Australia.. Some Seniors Cards are not accepted. The card is making it easier and more affordable for seniors to remain connected with family and friends. I have a Seniors Card and am 83. . Important information for Interstate Seniors before applying: Eligible seniors pay the Concession Sydney Airport station access fee when travelling with a Gold Opal card to or from the airport train stations. Also it cant be transferred, sold or exchanged for other benefits. Thats more than 691,000 since the card was launched. You must meet the eligibility criteria for the card including living in one of the designated NSW local government areas. 0000015725 00000 n "The cards can be used at selected retailers to pay for booked tickets on . living in regional NSW outside Sydney, Newcastle and Wollongong. Cards can be used at certain retailers to pay for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. You can find accessible service information with the Trip Planner. If your card balance is insufficient when you try to make a payment, the transaction will be declined and you may be required to cover the cost of the purchase. Such has been the success and the demand that the NSW Nationals in the state government are extending it for another two years and expanding it to even more seniors living in the regions. Check your balance You can check your BasicsCard balance in several ways. The regional seniors travel card can be used for a range of Opal payments. Try to spend your $250 before the card expires. 0000006274 00000 n Help us improve your experience by taking a quick survey. Last year, we spoke about the $250 Regional Travel Card for Seniors. Longer distances and fewer transport options mean regional seniors often rely more on their cars and have higher fuel costs than people in the city. Coffs Harbour seniors were the first to try the Regional Seniors Travel Card a year and a half ago and its wonderful to see how far the scheme has come since. The regional seniors travel card has been restricted for use at Australian retailers based on their merchant category code. To apply for a NSW Seniors Card and any replacement, visit the NSW Seniors Card website or call 13 77 88 and your application will be processed over the phone. Alternatively, you can call card services 24/7 on 1800 569070for help with any of the above services. The Regional Seniors Travel Card is a $250 prepaid Visa card designed to ease the burden of travel costs for eligible seniors in rural, regional and remote areas.. Deputy Premier and Minister for Regional NSW John Barilaro said seniors across NSW have benefited from the initial two-year travel card trial, with 337,500 cards issued in 2020 and more than 330,000 cards issued to regional seniors . Save my name, email, and website in this browser for the next time I comment. Reasons for declined transactions include using your card: To dispute a charge, download and print theregional travel card dispute form PDF. 0000004731 00000 n Finding it hard to renew my travel card .What am I doing wrong ? $1.5 million for Main Street reconstruction in Lithgow, https://www.service.nsw.gov.au/regionalseniorstravel, $1.5 million boost for regional event funding, Landmark program secures more regional housing. Trips are usually booked and paid for via an app or over the phone. 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