Med or high. 5. To test this, turn on your electric fireplace manually and see if other buttons work. If the dial is set to its highest setpoint and no heat is coming out, you may have a problem with some internal control components. Make sure the plug connects tightly to a standard outlet. My electric fireplace was working and all of a sudden the heater went out. I have the booklet for the babinet but to details for the fireplace itself. It is very unreliable in the state. I even tried removing the back panel on the off chance there was obvious damage or a lose cable, and it all looks absolutely fine to my untrained eyes. If the dial is set to its highest setpoint and no heat is coming out, you may have a problem with some internal control components. Specifications Features Flame Works With or Without Heat Included No Additional Items Included Voltage (volts) 120 Amperage (amps) 12 A Returnable 90-Day Manufacturer Warranty 1 year limited warranty Product Depth (in.) What is the issue? Napoleon 180.3 cm (71 in.) What is wrong with it? If the battery gets damaged, your Twin Star remote control wont work. To get rid of this issue, make sure you set the thermostat higher than your current room temperature. The Sideline includes faux-fire logs & crystals to create an authentic feel, as well as an IR remote controlling flame color & intensity, the heater and shut-off timer. 21.56 pound. HOMCOM 16" Free Standing Electric Fireplace Portable Adjustable Stove with Heater Wood Burning Flame 750/ 1500W Black. Plug the unit into another outlet or install a dedicated 15-amp circuit. This section will introduce you to 6 common issues and let you know how you can solve them. The wiring, switches, or heating sensors are failing on your unit. Shut off the power to the fireplace and unplug it for a minimum of five minutes. Low. There are several causes for this. Would a can of compressed air blowing it out help. +2 Colors. Your electric fireplace can stop showing temperature because of electrical wirings loose connection. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Is the bulb special? If yes, maybe it doesnt turn on with one press. Best Insert: PuraFlame Western. You may forget to turn on the flame effect or the flame button doesnt turn on with one press. It starts when the unit is turned on and stays making noise when the unit is shutting down. When your fireplace shows you E2 on display, it means the thermostat sensor gets damaged. Have a Twin Star Model 32II00GRA. Is the red wire tied to the black and the blue to he white? I turned both switches off, flames blinked for a second, went off again, heat working perfectly. Hopefully, your problem will be solved. Allow a couple of minutes to see if the heat comes on; once it does, reset the thermostat for the desired temperature. It doesnt come close to warming the sunroom like our previous unit. . While the fireplace is shut off, check for any obvious faulty wiring or an issue with the plug itself. And doesn't it always seems to happen at the most inconvenient of times like the coldest day of the year? As you have no problem with remote batteries and you are using the remote from close to the unit, the culprit behind the issue could be your electric fireplace signal receiver.Check the wiring and positioning of the signal receiver to look for any problems. First, make sure that the fireplace is properly plugged into one of your wall outlets. Plugged the unit at the standard 120V outlet. Also, you should replace the faulty circuit board. Unfortunately, that did not help.We would appreciate any assistance or advice you can provide. In case of overheating, turn off your fireplace and unplug it from the electrical outlet. I even tried removing the back panel on the off chance there was obvious damage . We also provide their simple solutions. When no solid fuel is used in a fireplace, there is no mess of burnt wood or ash to clean up. The power switch on the fireplace may turn off. Please help! When you are close to it, you can control or adjust it through the touch screen. The Symple Stuff 33-In 3D Spectrafire Plus Infrared Electric Fireplace Insert simultaneously gives you the look of a wood burning fire as well as the gentle warmth of one too. Appliance manuals and free pdf instructions. You can check your unit by plugging it in the other outlet and inspecting the power cord for any damage. Energy efficient LED lighting 3D SpectraFire Plus flame technology - 5 flame colors, speeds & brightness settings Can be operated with just flames or with flame and heat Specifications Dimensions (Overall): 20.6 inches (H) x 34.1 inches (W) x 9.6 inches (D) Weight: 45.1 pounds Material: Metal (Frame) Surface Material: Metal As you have done all the primary steps and your unit is still wont come on, it woud be wise to take help from a technician or Twin Star support team. Set the power at ON position. The fire log lights dont come on. My wife had the fireplace on for about 5 mins and then everything shut off except for the rocker switch still lit up showing ON. It will not turn on from the remote or control buttons. We have changed outlets, checked fuse box and cleaned inside. We have been revising the design of our products in recent years. Thanks for your time! Try not to use an extension cable or surge protector. Simply press the flame button several times to solve the no-flame issue. Voltage also can be the culprit that doesnt allow the fan to spin. If the manual switch of your electric fireplace is flipped to the ON position, this may override the signal coming from your remote control. You can install the Sideline in an existing fireplace opening. Check all nuts, screws, and bolts whether they are loose or not. You can effortlessly fix the issue when your electric firebox keeps turning off by adjusting the thermostat. Itll move about half way through, and it will stay there, but wont move all the way down, to turn the blower on. To replace the bulbs of your electric fireplace, you can watch the video. The heater will help to warm up a cool room but wont replace a primary heat source. Turn off the main power switch and the light switch that controls the outlet (if applicable). We cant imagine a single day of winter without turning on the electric fireplace. Ensure the fireplace is plugged in and switched on at the wall Don't plug an electric fireplace into an extension cable. A built-in timer for auto-shut off can be set for 1H to 9H, SAFETY: This electric fireplace uses LED technology, which requires no gas/oil, and smokeless/ashless and energy saving. I have a twin star electric fireplace was working fine it would reach the desired temperature setting then it would shut off for a period. Where is the fuse box for model number 3211200GRA? Press question mark to learn the rest of the keyboard shortcuts. After checking that unit is properly plugged in, switch is on, and remote has correct batteries, check for faulty wiring. Showing the E3 error code means your heater is not working. Plus, you can watch this tutorial. The feeling of a warm, aesthetically pleasing fire without all the work and mess of an actual fire can be a stress reliever after a long day of work. Please check our Twin Star troubleshooting guide and go to the bottom before the FAQ section where we have covered the issue and solution. I tried vacuuming the vent areas which didnt help. If your manufacturer recommends using an extension cord, do it. Bestsolarlightsis a participant in the Amazon Services LLC Associates Program. Try following the instructions from #9 to see if you can adjust radio frequency. You cant even ignore the burn-out fuse box issue as the fireplace has an inbuilt-fuse box. We're Here to Help. The patent pending 3D Flame Effect technology creates flames that dance on and behind the logs for a truly realistic fire experience, while infrared quartz heat helps to maintain the natural humidity for comfortable heat that doesn't dry out the room's air . Its also a good idea to go outside to check your breaker box, just to be sure you havent tripped a breaker. Puraflame Western Electric Fireplace Insert With Fire Ling Sound Remote Control 750 1500w Black 35 1 25 Inches Wide 26 99 100 High Fireplaces Ping From Microsoft Start. The logs and embers do not glow. Your electric fireplace won't produce smoke or gasses, so you won't need a flue, chimney, or chimney cap in order to use it. Therefore, make sure you use a standard 120-volt outlet. How will your fireplace heat if it doesnt light up? An electric fireplace thermostat at the lowest setting The remote also includes an on/off switch, so you can turn the fireplace on and off as needed. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. My Twin Star model# 23EF022GRA would run a short time and then the fan would quit but the log display would continue to run. 2022 bestsolarlights.org. Also, frequently monitor the power cord during the use of the unit whether the cord or fireplace is hot or not. Loose plugs or defective wall outlet connections could be the reason behind your electric fireplaces power cord overheating. Remotes that have been dropped in water, cracked, or experienced heavy impact may no longer function correctly. Replace the blown fuse if required. Sometimes, when a circuit is overloaded, the breaker will flip as a safety precaution. Paramount EF-128-5 28" Retrofit Electric Fireplace Insert. As an Amazon Associate we earn from qualifying purchases. [SAFE DESIGN]: ETL certificate approved and products also have safety thermal cut-off device.Eliminating security risks for our customers.Just contact us if you have any confusion. Then, leave the unit for some time to let it cool. The lights are on ergo power is on but will not blow/heat. The whole machine adopts an integrated body, and the material of the body is made of sturdy metal. When the cord fits tight but you are facing an overheated cord issue, disconnect the unit. How Many BTUs and Patio Heaters Do I Need. We hope you will get the solution. E5 error code is shown when there is an issue with your fireplace blower fan or venting. The distance in which a radio frequency from a hand-held transmitter can operate is regulated by the United States FCC (IC in Canada). spectrafire electric fireplace won't turn on Test; FAQ; About; Contact If the manual switch of your electric fireplace is flipped to the ON position, this may override the signal coming from your remote control. Ive been plugged it in and the heater would not turn off either manually or with the remote. Leaves the Warehouse in 3 to 6 business days. The log lights flash on their own. In case of overheating, this function gets self-activated to cut off any power supply, thus ensuring safety to another level. If not, then contact the support center. Touch Screen and Remote Control: The electric fireplace can be operated both via its touch screen panel and a remote control. 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